The Practice of System and Network Administration, 2/e (Paperback)

Thomas A. Limoncelli, Christina J. Hogan, Strata R. Chalup

  • 出版商: Addison Wesley
  • 出版日期: 2007-07-15
  • 售價: $2,320
  • 貴賓價: 9.5$2,204
  • 語言: 英文
  • 頁數: 1056
  • 裝訂: Paperback
  • ISBN: 0321492668
  • ISBN-13: 9780321492661
  • 海外代購書籍(需單獨結帳)

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Description

The first edition of The Practice of System and Network Administration introduced a generation of system and network administrators to a modern IT methodology. Whether you use Linux, Unix, or Windows, this newly revised edition describes the essential practices previously handed down only from mentor to protégé. This wonderfully lucid, often funny cornucopia of information introduces beginners to advanced frameworks valuable for their entire career, yet is structured to help even the most advanced experts through difficult projects.

The book's four major sections build your knowledge with the foundational elements of system administration. These sections guide you through better techniques for upgrades and change management, catalog best practices for IT services, and explore various management topics. Chapters are divided into The Basics and The Icing. When you get the Basics right it makes every other aspect of the job easier--such as automating the right things first. The Icing sections contain all the powerful things that can be done on top of the basics to wow customers and managers.

Inside, you'll find advice on topics such as

  • The key elements your networks and systems need in order to make all other services run better
  • Building and running reliable, scalable services, including web, storage, email, printing, and remote access
  • Creating and enforcing security policies
  • Upgrading multiple hosts at one time without creating havoc
  • Planning for and performing flawless scheduled maintenance windows
  • Managing superior helpdesks and customer care
  • Avoiding the "temporary fix" trap
  • Building data centers that improve server uptime
  • Designing networks for speed and reliability
  • Web scaling and security issues
  • Why building a backup system isn't about backups
  • Monitoring what you have and predicting what you will need
  • How technically oriented workers can maintain their job's technical focus (and avoid an unwanted management role)
  • Technical management issues, including morale, organization building, coaching, and maintaining positive visibility
  • Personal skill techniques, including secrets for getting more done each day, ethical dilemmas, managing your boss, and loving your job
  • System administration salary negotiation

It's no wonder the first edition received Usenix SAGE's 2005 Outstanding Achievement Award!

This eagerly anticipated second edition updates this time-proven classic:

  • Chapters reordered for easier navigation
  • Thousands of updates and clarifications based on reader feedback
  • Plus three entirely new chapters: Web Services, Data Storage, and Documentation

Table of Contents

Preface xxv
Acknowledgments xxxv
About the Authors xxxvii

Part I: Getting Started 1

Chapter 1:   What to Do When . . . 3
Chapter 2:   Climb Out of the Hole 27

Part II: Foundation Elements 39

Chapter 3:   Workstations 41
Chapter 4:   Servers 69
Chapter 5:   Services 95
Chapter 6:   Data Centers 129
Chapter 7:   Networks 187
Chapter 8:   Namespaces 223
Chapter 9:   Documentation 241
Chapter 10: Disaster Recovery and Data Integrity 261
Chapter 11: Security Policy 271
Chapter 12: Ethics 323
Chapter 13: Helpdesks 343
Chapter 14: Customer Care 363

Part III: Change Processes 389

Chapter 15: Debugging 391
Chapter 16: Fixing Things Once 405
Chapter 17: Change Management 415
Chapter 18: Server Upgrades 435
Chapter 19: Service Conversions 457
Chapter 20: Maintenance Windows 473
Chapter 21: Centralization and Decentralization 501

Part IV: Providing Services 521

Chapter 22: Service Monitoring 523
Chapter 23: Email Service 543
Chapter 24: Print Service 565
Chapter 25: Data Storage 583
Chapter 26: Backup and Restore 619
Chapter 27: Remote Access Service 653
Chapter 28: Software Depot Service 667
Chapter 29: Web Services 689

Part V: Management Practices 725

Chapter 30: Organizational Structures 727
Chapter 31: Perception and Visibility 751
Chapter 32: Being Happy 777
Chapter 33: A Guide for Technical Managers 819
Chapter 34: A Guide for Nontechnical Managers 853
Chapter 35: Hiring System Administrators 871
Chapter 36: Firing System Administrators 899
Epilogue 909

Appendixes 911

Appendix A: The Many Roles of a System Administrator 913
Appendix B: Acronyms 939

Bibliography 945
Index 955

商品描述(中文翻譯)

描述

《系統與網路管理實務》第一版向一代系統和網路管理員介紹了現代IT方法論。無論您使用Linux、Unix還是Windows,這本新修訂的版本描述了之前僅由導師傳授給徒弟的基本實踐。這本內容清晰、常常幽默的信息寶庫,為初學者介紹了對其整個職業生涯有價值的進階框架,同時也結構化地幫助即使是最資深的專家應對困難的專案。

本書的四個主要部分建立了系統管理的基礎知識。這些部分指導您更好地進行升級和變更管理,編纂IT服務的最佳實踐,並探討各種管理主題。章節分為基礎和附加內容。當您掌握基礎時,工作中的其他方面會變得更容易,例如優先自動化正確的事項。附加內容部分包含了在基礎之上可以做的所有強大事物,以驚艷客戶和管理者。

在書中,您會找到有關以下主題的建議:

- 您的網路和系統需要的關鍵元素,以使所有其他服務運行得更好
- 建立和運行可靠、可擴展的服務,包括網頁、存儲、電子郵件、列印和遠端訪問
- 創建和執行安全政策
- 同時升級多個主機而不造成混亂
- 計劃和執行無瑕疵的定期維護窗口
- 管理優秀的客服中心和客戶關懷
- 避免「臨時修復」的陷阱
- 建立提高伺服器正常運行時間的數據中心
- 設計快速且可靠的網路
- 網頁擴展和安全問題
- 為什麼建立備份系統並不僅僅是關於備份
- 監控您擁有的資源並預測您將需要的資源
- 技術導向的工作者如何保持工作的技術焦點(並避免不必要的管理角色)
- 技術管理問題,包括士氣、組織建設、指導和維持正面能見度
- 個人技能技巧,包括每天完成更多工作的秘訣、倫理困境、管理您的上司和熱愛您的工作
- 系統管理薪資談判

難怪第一版獲得了Usenix SAGE的2005年傑出成就獎!

這本備受期待的第二版更新了這本經得起時間考驗的經典:

- 章節重新排序以便於導航
- 根據讀者反饋進行了數千次更新和澄清
- 另外還新增了三個全新章節:網頁服務、數據存儲和文檔

目錄

前言 xxv
致謝 xxxv
關於作者 xxxvii

第一部分:入門 1
第一章:當……該怎麼辦 3
第二章:走出困境 27

第二部分:基礎元素 39
第三章:工作站 41
第四章:伺服器 69
第五章:服務 95
第六章:數據中心 129
第七章: