Fundamentals of Queueing Theory, 5/e (Hardcover)

John F. Shortle, James M. Thompson, Donald Gross, Carl M. Harris

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The definitive guide to queueing theory and its practical applications—features numerous real-world examples of scientific, engineering, and business applications

Thoroughly updated and expanded to reflect the latest developments in the field, Fundamentals of Queueing Theory, Fifth Edition presents the statistical principles and processes involved in the analysis of the probabilistic nature of queues. Rather than focus narrowly on a particular application area, the authors illustrate the theory in practice across a range of fields, from computer science and various engineering disciplines to business and operations research. Critically, the text also provides a numerical approach to understanding and making estimations with queueing theory and provides comprehensive coverage of both simple and advanced queueing models. As with all preceding editions, this latest update of the classic text features a unique blend of the theoretical and timely real-world applications. The introductory section has been reorganized with expanded coverage of qualitative/non-mathematical approaches to queueing theory, including a high-level description of queues in everyday life. New sections on non-stationary fluid queues, fairness in queueing, and Little’s Law have been added, as has expanded coverage of stochastic processes, including the Poisson process and Markov chains.

• Each chapter provides a self-contained presentation of key concepts and formulas, to allow readers to focus independently on topics relevant to their interests

• A summary table at the end of the book outlines the queues that have been discussed and the types of results that have been obtained for each queue

• Examples from a range of disciplines highlight practical issues often encountered when applying the theory to real-world problems

• A companion website features QtsPlus, an Excel-based software platform that provides computer-based solutions for most queueing models presented in the book.

Featuring chapter-end exercises and problems—all of which have been classroom-tested and refined by the authors in advanced undergraduate and graduate-level courses—Fundamentals of Queueing Theory, Fifth Edition is an ideal textbook for courses in applied mathematics, queueing theory, probability and statistics, and stochastic processes. This book is also a valuable reference for practitioners in applied mathematics, operations research, engineering, and industrial engineering.

商品描述(中文翻譯)

《排隊理論基礎:第五版》是一本關於排隊理論及其實際應用的權威指南,其中包含許多科學、工程和商業應用的真實世界例子。

本書已經全面更新和擴充,以反映該領域的最新發展。它介紹了分析隊列的概率性質所涉及的統計原則和過程。作者並未狹隘地專注於特定的應用領域,而是在計算機科學、各種工程學科、商業和運營研究等領域實踐中展示了理論的應用。重要的是,本書還提供了一種數值方法來理解和估計排隊理論,並全面涵蓋了簡單和高級排隊模型。與之前的版本一樣,這本經典教材的最新更新版本結合了理論和實際應用。引言部分重新組織,擴展了對排隊理論的定性/非數學方法的涵蓋範圍,包括對日常生活中隊列的高層次描述。新增了關於非穩態流體隊列、排隊公平性和Little定律的章節,以及對隨機過程(包括泊松過程和馬爾可夫鏈)的擴展涵蓋。

每章提供了關鍵概念和公式的自包含介紹,讓讀者能夠獨立關注與其興趣相關的主題。書末的摘要表格概述了已討論的隊列和每個隊列所獲得的結果類型。來自各種學科的例子突出了在將理論應用於實際問題時常遇到的實際問題。附帶網站提供了名為QtsPlus的基於Excel的軟件平台,該平台為本書中介紹的大多數排隊模型提供了計算機解決方案。

《排隊理論基礎:第五版》包含了章末的練習和問題,這些內容經過作者在高年級本科和研究生課程中的教學實踐和改進,是應用數學、排隊理論、概率統計和隨機過程課程的理想教材。本書也是應用數學、運營研究、工程和工業工程等實踐者的寶貴參考資料。