Juran's Quality Handbook
- 出版商: McGraw-Hill Education - Europe
- 出版日期: 1998-11-01
- 售價: $2,586
- 貴賓價: 9.5 折 $2,457
- 語言: 英文
- 頁數: 1872
- 裝訂: Hardcover
- ISBN: 0071165398
- ISBN-13: 9780071165396
For decades, Jurans Quality Handbook has been the one essential reference in quality management and engineering—the ultimate authoritative source of answers on quality applications, procedures, techniques, and strategies. Now this Fifth Edition—a major revision and the first new edition of Jurans Quality Handbook in more than 10 years—forges a new standard in tools for quality. Bringing managers and engineers the most up-to-date methods, research, and theory, under the guidance of a team of the worlds top experts, Jurans shows you how to plan for quality, achieve quality control, and ensure quality results. Packed with new methods, research, and thought on quality, and emphasizing the need for quality software and quality software development methods, this completely updated classic also gives you new information, new techniques, and new applications. Broad in scope and inclusive in methodology, Jurans Quality Handbook is the reference of choice for anyone concerned with quality in business, manufacturing, or engineering. Whether youre just beginning your journey or a longtime traveler on the quality path, this book is the best possible companion for your voyage.
Table of Contents
Preface to the Fifth Edition.
How to Use the Handbook.
How to Think About Quality.
The Quality Planning Process.
The Quality Control Process.
The Quality Improvement Process.
Quality and Income.
Quality and Costs.
Measurement, Information, and Decision-Making.
Computer Applications to Quality Systems.
The ISO 9000 Family of International Standards. Benchmarking.
Total Quality Management.
Human Resources and Quality.
Training for Quality.
Project Management and Product Development.
Market Research and Marketing.
Quality in Research and Development.
Inspection and Test.
Job Shop Industries.
Administrative and Support Operations.
Quality in a High Tech Industry.
Travel and Hospitality Industries.
Health Care Services.
Financial Services Industries.
Second-Generation Data Quality Systems.
Quality and Society.
Quality and the National Culture.
Quality in Developing Countries.
Quality in Western Europe.
Quality in Central and Eastern Europe.
Quality in the United States.
Quality in Japan.
Quality in the Peoples Republic of China.
Quality in Latin America.
Basic Statistical Methods.
Statistical Process Control.
Design and Analysis of Experiments.
Reliability Concepts and Data Analysis.
Appendix I-Glossary of Symbols and Abbreviations.
Appendix II-Tables and Charts.
Appendix III-Selected Quality Standards, Specifications, and Related Documents.
Appendix IV-Quality Systems Terminology.
Appendix V-Quality Improvement Tools.