Decision Support Systems :In the 21st century, 2/e

For a Decision Support System course offered in business schools.

Packed with essential information, highly current text provides a thorough understanding of the support aspect of DSS. Written from a cognitive processes and decision-making perspective, it concentrates on issues that emphasize managerial applications and the implications of decision support technology on those issues.

Table of Contents
1. Introduction to Decision Support Systems.
2. Decisions and Decision Makers.
3. Decision in the Organization.
4. Modeling Decision Processes.
5. Group Decision Support and Groupware Technologies.
6. Executive Information Systems.
7. Expert Systems and Artificial Intelligence.
8. Knowledge Engineering and Acquisition.
9. Machines That Can Learn.
10. The Data Warehouse.
11. Data Mining and Data Visualization.
12. Designing and Building the Data Warehouse.
13. The Systems Perspective of a DSS.
14. Designing and Building Decision Support Systems.
15. Implementing and Integrating Decision Support Systems.
16. Creative Decision Making and Problem Solving.
17. Intelligent Software Agents, Bots, Delegation, and Agency.
18. Decision Support in the Twenty-First Century.
Appendix A: Decision Style Inventory III.
References.
Index.