Collaborative Web Development: Strategies and Best Practices for Web Teams
Jessica Burdman
- 出版商: Addison-Wesley Professional
- 出版日期: 1999-10-01
- 定價: $1,530
- 售價: 9.6 折 $1,462
- 貴賓價: 9.1 折 $1,389
- 語言: 英文
- 頁數: 272
- 裝訂: Paperback
- ISBN: 0201433311
- ISBN-13: 9780201433319
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商品描述
Description
In Collaborative Web Development, author Jessica Burdman shares the successful secrets of managing a web project, including collaboration, communication, and budgeting. The book provides many case studies of both successful and unsuccessful Web sites, and will help web-project managers pick and manage their web teams so they can sell their projects and needs to executive managers. The ultimate goal of this book is to make a “level playing ground,” offering a similar vocabulary for developers, marketing people, and IT managers, so everyone is “bought in” to the Web project. 
Web Programming and Design.
Table Of Contents
Preface.1. The Project.
Key Differences among Web, Advertising, and Software Project Management.
Define Your Project.
References.
More Preliminary Planning Issues.
Summary.
Interview: Getting Your Arms around the Project.
What Skills Do You Need?
Define Your Project.
Write a Project Mission Statement.
Identify Objectives.
Identify Your Targeted Users.
Determine the Scope.
The Budget.
Budget Categories.
Assumptions for Budgeting.
Hidden Costs.
Tools.
Identify Objectives.
Identify Your Targeted Users.
Determine the Scope.
The Budget.
Budget Categories.
Assumptions for Budgeting.
Hidden Costs.
Tools.
References.
More Preliminary Planning Issues.
Summary.
Interview: Getting Your Arms around the Project.
Stefan Fielding-Isaacs.
2. The Team.
The New Web Team.
Putting Together the Right Team.
Managing the Team.
Team Dynamics: The Unique Issues.
Summary.
Interview: Bringing in the Special Teams.
Evolution of the Web Team.
Roles and Responsibilities.
Roles and Responsibilities.
Putting Together the Right Team.
Identifying Necessary Skills.
Assessing Skills.
Building a Team.
Assessing Skills.
Building a Team.
Managing the Team.
Multiple Projects.
Cross-Functional Teams.
Cross-Functional Teams.
Team Dynamics: The Unique Issues.
Virtual Management.
Working with the Client's Resources.
Outsourcing or Working with Vendors.
Sorting Apples and Oranges.
Working with the Client's Resources.
Outsourcing or Working with Vendors.
Sorting Apples and Oranges.
Summary.
Interview: Bringing in the Special Teams.
Steve Kirsch and Paul Smith.
3. Planning and Process Development.
Early Planning.
Creative and Content Planning.
Technical Planning.
Production Planning.
Reiteration.
Effective Meetings and Reviews.
Summary.
Interview: Managing Change in the Web Development Environment.
Getting to Know Your Audience.
Defining Development Stages and Strategies.
Identifying the Development Phases.
Writing the Creative Brief.
Brainstorming.
Creating the Review Site.
Defining Development Stages and Strategies.
Identifying the Development Phases.
Writing the Creative Brief.
Brainstorming.
Creating the Review Site.
Creative and Content Planning.
Creating the Concept.
Usability Studies.
Site Architecture and Schematics.
Software Programs.
Usability Studies.
Site Architecture and Schematics.
Software Programs.
Technical Planning.
Identifying Technical Infrastructure.
Defining Technical Development Requirements.
Feasibility and Software Testing.
Planning for Maintenance and Growth.
Technical Specifications.
Defining Technical Development Requirements.
Feasibility and Software Testing.
Planning for Maintenance and Growth.
Technical Specifications.
Production Planning.
Understanding End-User Requirements.
Production Guide.
Production Infrastructure.
Planning for Change.
Production Guide.
Production Infrastructure.
Planning for Change.
Reiteration.
Effective Meetings and Reviews.
Summary.
Interview: Managing Change in the Web Development Environment.
Kenneth Norton.
4. Communication Issues.
Communication Breakdown: Why?
Creating Effective Communication Systems.
Leading Effective Meetings.
Summary.
Interview: Developing Standards of Communication for Web Teams.
Common Causes.
Creating Effective Communication Systems.
Evaluate the Way Your Team Communicates.
Do You Need a Translator?
Tools, Standards, and Methods.
Do You Need a Translator?
Tools, Standards, and Methods.
Leading Effective Meetings.
Summary.
Interview: Developing Standards of Communication for Web Teams.
Indi Young and Pete Howells.
5. The Client.
Definition of the Client.
The Client Education Process.
Communication throughout the Project.
Giving the Project Back.
Summary.
Interview: Effective Client Management.
Differences between Internal and External Clients.
The Client Education Process.
Your Client's Point of View.
Communicating Your Process to Your Client.
Getting “Buy-In.”
Explaining Technical Issues to Clients.
Building Communication into the Budget.
Communicating Your Process to Your Client.
Getting “Buy-In.”
Explaining Technical Issues to Clients.
Building Communication into the Budget.
Communication throughout the Project.
Legal Communications.
Project Communications.
Project Communications.
Giving the Project Back.
When to Hand the Project Back.
Success Metrics.
Handling Maintenance Requests.
Success Metrics.
Handling Maintenance Requests.
Summary.
Interview: Effective Client Management.
Louis Malafarina.
6. Multidepartmental and Large-Scale Sites.
Up-Front Challenges.
Production Management.
The Subsite: Risks and Rewards.
Summary.
Interview: Managing a Large-Scale Content Site.
Do You Have an “Internet” Department?
Does Your Company Have an Online Strategy?
Getting to Know Your Audience.
Corporate Politics.
Sitewide Branding.
Quality Issues.
Making the Site Searchable.
Does Your Company Have an Online Strategy?
Getting to Know Your Audience.
Corporate Politics.
Sitewide Branding.
Quality Issues.
Making the Site Searchable.
Production Management.
The Web Team.
The Corporate Publishing Process.
The Corporate Publishing Process.
The Subsite: Risks and Rewards.
Allowing Creativity.
Creating Cohesion.
Creating Cohesion.
Summary.
Interview: Managing a Large-Scale Content Site.
Janine Warner.
7. Quality Assurance and Testing.
Quality Assurance: Some General Principles.
The Role of Testing in Quality Assurance.
Web Testing Tools.
Summary.
Interview: Quality Assurance for Web Applications.
What Is Unique about Testing Web Sites?
The Promised Environment.
The Promised Environment.
The Role of Testing in Quality Assurance.
The Role of the Specification for Black-Box or Requirements-Based Testing.
A Successful Test Plan.
A Successful Test Plan.
Web Testing Tools.
QA and Testers Shake out the Bugs.
Summary.
Interview: Quality Assurance for Web Applications.
Sophie Jasson-Holt.
8. Technological Advances and the Impact on Web Teams.
Emerging Technologies and Changing Needs.
Preparing for Change.
Summary.
Interview: Web Sites of the Future.
The Web as Interactive Television.
The Web as Information Store.
Portable Web: Convenience and Access.
Tools.
The Web as Information Store.
Portable Web: Convenience and Access.
Tools.
Preparing for Change.
Changes in the Process.
Summary.
Interview: Web Sites of the Future.
Tim Smith and Joel Hladecek.
9. The Evolving Team.
Where Do You Go from Here?
The Care and Grooming of Your Team.
Heading toward Efficiency.
Summary.
Stay Up to Date.
The Care and Grooming of Your Team.
Changing Skill Sets.
Detecting Weakness in a Team.
Training.
User Groups (UseNet).
Classes.
Books.
Detecting Weakness in a Team.
Training.
User Groups (UseNet).
Classes.
Books.
Heading toward Efficiency.
Summary.
10. Case Studies.
Absolut DJ: The Consultancy Team.
The E-Commerce Team.
Oxford Express: A Shopping Utility for Lands' End.
The Miami Herald Publishing Company.
When the Process Fails.
Introduction.
Objectives and Metrics.
The Consultancy Team.
Background and Planning.
The Process.
Lessons Learned.
Power of Ten.
The Results.
Objectives and Metrics.
The Consultancy Team.
Background and Planning.
The Process.
Lessons Learned.
Power of Ten.
The Results.
The E-Commerce Team.
Introduction.
Objectives and Metrics.
The Team.
The Solution.
The Process.
Key Obstacles.
Results.
Objectives and Metrics.
The Team.
The Solution.
The Process.
Key Obstacles.
Results.
Oxford Express: A Shopping Utility for Lands' End.
Introduction.
Objectives and Metrics.
The Team.
Background and Planning.
The Process.
Results.
Objectives and Metrics.
The Team.
Background and Planning.
The Process.
Results.
The Miami Herald Publishing Company.
Introduction.
Objective.
The Team.
The Solution.
Key Obstacles.
Results.
Objective.
The Team.
The Solution.
Key Obstacles.
Results.
When the Process Fails.
Introduction.
Objective.
The Team.
Background.
The Process.
Key Obstacles and Project Risks.
Lessons Learned.
Conclusion.
Objective.
The Team.
Background.
The Process.
Key Obstacles and Project Risks.
Lessons Learned.
Conclusion.
Appendix A: CD-ROM Index.
Appendix B: Web Team Resource Guide.
Project Management Tools.
Web Design Programs.
HTML Text Editors.
Image Programs.
Software Testing Tools.
HTML Conversion Programs.
Multimedia and Animation Programs.
GIF Animation Programs.
Java Development Tools.
Shareware Programs.
Hardware Guide.
Web Design Programs.
HTML Text Editors.
Image Programs.
Software Testing Tools.
HTML Conversion Programs.
Multimedia and Animation Programs.
GIF Animation Programs.
Java Development Tools.
Shareware Programs.
Hardware Guide.
Index. 0201433311T04062001