SAP R/3 Quality Management: Making It Work for Your Business
Michael Holzer, Michael Schramm
Much more than simply a guide and reference to the SAP R/3 Quality Management (QM) module, this book introduces R/3 and the principles of quality management systems alongside each other. Before getting inside the module itself, the authors describe the relevant QM business processes and the position of quality management at the heart of the logistics chain. With the advantage of this overall perspective, users will be better able to adapt the module, and the R/3 system, to their individual requirements. Using a multitude of illustrated examples, the authors detail the functions of the QM module and enable the reader to identify the most effective solution for their organization.