MOST(R) Work Measurement Systems
暫譯: MOST(R) 工作測量系統

本書是MOST（Maynard Operation Sequence Technique）認證訓練的重要補充資料。對於工業工程和管理領域的專業人士及新手來說，這是一本極佳的資源，詳細解釋了三種MOST系統的每一個細節。本版更新了相關範例，使用當今技術來發展工程標準。內容包括更新的圖表和選擇MOST系統的指導方針，以及根據BasicMOST、MiniMOST和MaxiMOST的應用規則完成MOST分析的步驟。一個新的資訊章節強調了使用標準來提升勞動力表現和增加生產力的重要性。對於工程師、生產力改善專家、人力資源和成本專業人士來說，MOST認證是必備的。認證訓練可以通過授權合作夥伴在線上和全球範圍內完成。

With over 35 years of consulting experience in the industrial engineering field, Kjell B. Zandin was an owner and director of H. B. Maynard and Company, Inc., Pittsburgh, Pennsylvania (now part of Accenture) for more than 20 of those years.

A native of Gothenburg, Sweden, Mr. Zandin joined Maynard Sweden in 1964. In the late 1960s he developed an exciting new concept of work measurement, MOST Systems. Mr. Zandin relocated to the United States in 1975 to introduce MOST to U.S. industry and subsequently authored the book MOST Work Measurement Systems.

In 1986, Mr. Zandin was the recipient of the first 'Technical Innovation in Industrial Engineering Award' presented by the Institute of Industrial Engineers for his 'significant innovative contributions to the industrial engineering profession.' In 1990, Mr. Zandin received the 'Royal Charter Award' from the Institution of Production Engineers in Great Britain.

Mr. Zandin served on the Visiting Committee for the Industrial Engineering Department at the University of Pittsburgh for many years and on the Board of Directors of the Pittsburgh Chapter of the Institute of Industrial Engineers from 1995 to 2001.

Mr. Zandin was a Senior Member and Fellow of the Institute of Industrial Engineers and a Fellow of the World Academy of Productivity Science.

Mr. Zandin held an MSc degree in mechanical engineering from Chalmers University of Technology in Gothenburg, Sweden supplemented by education in Business Administration at the Institute of Business Management in Stockholm, Sweden.

Mr. Zandin was also the Editor-in-Chief of the 5^th Edition of Maynard's Industrial Engineering Handbook published by McGraw-Hill, New York, N.Y.

As a Service Management Manager with Accenture, Therese M. Schmidt's experience includes more than 10 years in human resource management. She began as a human resources consultant with a Pittsburgh-based trade association and later became a MOST Certification expert with H. B. Maynard and Company (now part of Accenture), providing training and support for hundreds of organizations across all industries for the past 25 years.

Therese was the editor of the third edition of the MOST Work Measurements Systems book and is a certified Master Instructor in the BasicMOST, MiniMOST and MaxiMOST Systems. Ms. Schmidt has delivered MOST Certification training for clients in many industries including retail, distribution and manufacturing in both the lecture and online formats in addition to developing and delivering workforce optimization training, team skills and leadership training. Ms. Schmidt has been an integral part of the training development team acting as a subject matter expert for the MOST Certification programs through the Accenture Workforce Optimization Academy and has worked with Accenture partners across the globe to continue to expand MOST worldwide.

Ms. Schmidt holds a BS degree in business administration with a focus on human resources and accounting from Indiana University of Pennsylvania and is also a certified trainer in the Skills for an Empowered Workforce Program through Development Dimensions International.

擁有超過35年的工業工程領域顧問經驗，Kjell B. Zandin在H. B. Maynard and Company, Inc.（位於賓夕法尼亞州匹茲堡，現為埃森哲的一部分）擔任擁有者和董事超過20年。

Zandin先生是瑞典哥德堡人，於1964年加入Maynard Sweden。在1960年代末，他開發了一個令人興奮的工作測量新概念——MOST系統。Zandin先生於1975年移居美國，將MOST引入美國工業，並隨後撰寫了《MOST工作測量系統》一書。

在1986年，Zandin先生獲得了工業工程學會頒發的首屆「工業工程技術創新獎」，以表彰他對工業工程專業的「重大創新貢獻」。在1990年，Zandin先生獲得了英國生產工程學會的「皇家特許獎」。

Zandin先生多年來擔任匹茲堡大學工業工程系的訪問委員會成員，並於1995年至2001年期間擔任匹茲堡工業工程學會的董事會成員。

Zandin先生是工業工程學會的高級會員和院士，也是世界生產力科學學院的院士。

Zandin先生擁有瑞典哥德堡查爾默斯科技大學的機械工程碩士學位，並在瑞典斯德哥爾摩的商業管理學院接受過商業管理教育。

Zandin先生還是《Maynard's Industrial Engineering Handbook》第五版的主編，該書由麥格勞-希爾出版，位於紐約。

作為埃森哲的服務管理經理，Therese M. Schmidt擁有超過10年的人力資源管理經驗。她最初在一家位於匹茲堡的貿易協會擔任人力資源顧問，後來成為H. B. Maynard and Company（現為埃森哲的一部分）的MOST認證專家，過去25年來為各行各業的數百個組織提供培訓和支持。

Therese是《MOST工作測量系統》一書第三版的編輯，並且是BasicMOST、MiniMOST和MaxiMOST系統的認證大師講師。Schmidt女士為零售、分銷和製造等多個行業的客戶提供MOST認證培訓，並以講座和線上格式進行，此外還開發和提供工作力優化培訓、團隊技能和領導力培訓。Schmidt女士是培訓開發團隊的重要成員，擔任MOST認證計劃的主題專家，並與全球的埃森哲合作夥伴合作，持續擴展MOST的全球影響力。

Schmidt女士擁有賓夕法尼亞大學印第安納分校的商業管理學士學位，專注於人力資源和會計，並且是Development Dimensions International的「賦能工作力計劃」的認證培訓師。