Automotive Process Audits: Preparations and Tools

With a detailed discussion on the preparation and tools needed for an automotive process audit, this book addresses the fundamental issues and concerns by focusing on two objectives: explaining the methods and tools used in the process for the organization, and provide a reference or manual for dealing with documenting quality issues.

This book addresses the fundamental issues and concerns for a successful automotive process audit and details specifically how to prepare for it. It presents a complete assessment of what an organization must do to earn certification in ISO standards, industry standards, and customer-specific requirements. It also focuses on the efficiency of resources within an organization so that an audit can be successful and describes the methodologies to optimize the process by knowing what to do, what to say, and how to prove it. A road map is offered for the "process audit" and the "layered audit," and defines a clear distinction between the preparation details for each.

This book is intended for those that conduct audits, those who are interested in auditing, and those who are being audited. It specifically addresses how to prepare for an automotive process audit for readers who are involved in quality, manufacturing, and operations management, and those who work with suppliers.

本書詳細討論了汽車流程審核的準備和所需工具，著重於兩個目標：解釋組織流程中使用的方法和工具，並提供處理記錄品質問題的參考或手冊。

本書針對成功的汽車流程審核的基本問題和關注點進行了探討，並具體介紹了如何為此做好準備。它全面評估了組織必須完成的工作，以獲得ISO標準、行業標準和客戶特定要求的認證。它還關注組織內資源的效率，以使審核能夠成功，並描述了通過了解該做什麼、該說什麼以及如何證明的方法來優化流程。本書提供了「流程審核」和「分層審核」的路線圖，並明確區分了每個審核準備細節。

本書針對進行審核的人員、對審核感興趣的人員以及被審核的人員進行了設計。對於從事質量、製造和運營管理以及與供應商合作的讀者，本書特別介紹了如何為汽車流程審核做好準備。

D. H. Stamatis, Ph.D., CQE, CMfgE, MSSBB, is president of Contemporary Consultants, specializing in Management, Organizational development and Quality science applications. With more than 40 years of experience in the Academic world (teaching undergraduate and Graduate level courses in Statistics, Operational Management, Project Management, Cultural Management, Supplier Quality and Economics), and in Industry (training and consulting worldwide in a variety of industries and organizations such as: automotive, defense, electronic, healthcare, medical devices, financial institutions and printing). Stamatis received his BS and BA degrees from Wayne State University, MA from Central Michigan University and Ph.D. from Wayne State University. He is also an ASQ Fellow.

D. H. Stamatis博士，CQE，CMfgE，MSSBB，是Contemporary Consultants的總裁，專門從事管理、組織發展和品質科學應用。他在學術界擁有超過40年的經驗，曾在統計學、運營管理、項目管理、文化管理、供應商質量和經濟學等本科和研究生課程中擔任教職，並在汽車、國防、電子、醫療保健、醫療設備、金融機構和印刷等各種行業和組織中進行全球培訓和咨詢。Stamatis獲得了韋恩州立大學的學士學位和文學士學位，中央密歇根大學的碩士學位以及韋恩州立大學的博士學位。他還是ASQ的會士。