Outlook 2007 Business Contact Manager For Dummies

Karen S. Fredricks, Lon Orenstein

  • 出版商: Hungry Minds
  • 出版日期: 2007-03-25
  • 售價: $965
  • 貴賓價: 9.5$917
  • 語言: 英文
  • 頁數: 320
  • 裝訂: Paperback
  • ISBN: 0470107898
  • ISBN-13: 9780470107898

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Description 

* Business Contact Manager (BCM) is a free Outlook add-on that helps small businesses keep track of customers, coordinate projects, and implement sales and marketing initiatives; it is less robust but more affordable than Dynamics, Microsoft's full-scale customer relationship management (CRM) solution
* Our book shows BCM users how to get up to speed on the basics, see what BCM has in common with other CRM solutions (such as ACT!, Goldmine, and Salesforce.com), and get the most out of BCM in real-world situations
* Covers the many long-awaited new features of BCM 3, including the ability to customize fields, share data among multiple users, and synchronize laptop data with a master database, as well as BCM 3's integration with the new Office Live online subscription service.
 
 

Table of Contents

Introduction.

Part I: Getting to Know Your Business Contact Manager.

Chapter 1: What Is Outlook Business Contact Manager?

Chapter 2: Finding Your Way Around Business Contact Manager.

Chapter 3: Getting Down to Business Contact Manager.

Part II: Putting BCM to Work.

Chapter 4: Getting to Know Your Business Contacts.

Chapter 5: Setting Up Your Business Accounts.

Chapter 6: Color Your World with Categories.

Chapter 7: Creating Customized BCM Fields.

Part III: Organizing Your Day.

Chapter 8: Managing Your Calendar.

Chapter 9: Multitasking with the Task List.

Chapter 10: Creating Business Histories.

Part IV: Show Me the Money!

Chapter 11: Sharing Your Data.

Chapter 12: Working with Opportunities.

Chapter 13: Accounting We Will Go.

Part V: Communicating with the Outside World.

Chapter 14: Merging BCM with Word.

Chapter 15: Creating and Tracking Marketing Campaigns.

Chapter 16: Taking the Show on the Road.

Part VI: Digging In a Bit Deeper.

Chapter 17: Seek and Ye Shall Find Your Data.

Chapter 18: Measuring Your Progress with BCM Reports.

Chapter 19: Managing Your Projects and Teams.

Chapter 20: Maintaining Your Database.

Part VII: The Part of Tens.

Chapter 21: Ten Cool Things You Can Do In Business Contact Manager.

Chapter 22: Ten Cool Ways to Get Information into BCM.

Index.