A Software Development Approach for Driving Competitiveness in Small Firms

The COVID-19 Pandemic has forced many businesses to accelerate their digital transformation strategies to continue to meet the changing needs of their customers. This has resulted in significant growth in the global software. However, for decades, managing software product quality has been a major challenge for many software development firms. This low success rate is due mainly to the development and delivery of low-quality software products. In addition to the direct costs associated with poor quality software, software flaws can also create security concerns, where hackers can take complete control of various devices and data such as mobile phones, computers or firms' operational transactions. These security and privacy breaches are currently occurring at great frequencies.

Although producers and consumers of software products spend vast amounts of money in developing and purchasing these products, in many cases the promised benefits of user satisfaction, efficiency, productivity and profitability are not realized. In more severe circumstances, software development firms have failed, face the threat of being bankrupt, being acquired or suffer closure, because customers are demanding high-quality software products that they consistently fail to deliver. Small and medium enterprises (SMEs) operating within the software development industry have a more critical need to produce high quality software since they are less able to absorb both the cost and reputational impact of producing low quality output.

A Software Development Approach for Driving Competitiveness in Small Firms provides some cost-efficient options that can help SMEs to increase the likelihood that their software will be of high quality. It tells the story of the entrepreneurial journey that small firms should take to deliver high-quality software products. By utilizing practical examples and providing several recommended solutions to decrease the likelihood of producing low quality software. The book outlines how mobilizing people, process and technology are integral to the software development process and emphasize why process maturity is the most influential factor in software development in small and medium enterprises.