Voices of Innovation: Fulfilling the Promise of Information Technology in Healthcare

Everyone talks innovation and we can all point to random examples of innovation inside of healthcare information technology, but few repeatable processes exist that make innovation more routine than happenstance. How do you create and sustain a culture of innovation? What are the best practices you can refine and embed as part of your organization's DNA? What are the potential outcomes for robust healthcare transformation when we get this innovation mystery solved? Through timely essays from leading experts, the first edition showcased the widely adopted healthcare innovation model from HIMSS and how providers could leverage to increase their velocity of digital transformation. Regardless of its promise, innovation has been slow in healthcare.

The second edition takes the critical lessons learned from the first edition, expands and refreshes the content as a result of changes in the industry and the world. For example, the pandemic really shifted things. Now providers are more ready and interested to innovate. In the past year alone, significant disruptors (such as access to digital health) have entered the provider space threatening the existence of many hospitals and practices. This has served as a giant wake-up call that healthcare has shifted. And finally, there is more emphasis today than before on the concept of patient and clinician experience. Perhaps hastened by the pandemic, the race is on for innovations that will help address clinician burnout while better engaging patients and families.

Loaded with numerous case studies and stories of successful innovation projects, this book helps the reader understand how to leverage innovation to help fulfill the promise of healthcare information technology in enabling superior business and clinical outcomes.

每個人都在談論創新，我們也可以舉出醫療信息技術中的一些創新例子，但很少有可重複的過程可以使創新變得比偶然更常見。如何創建和維持一種創新文化？您可以改進和嵌入哪些最佳實踐作為組織DNA的一部分？當我們解決了這個創新之謎時，強大的醫療轉型可能會產生什麼潛在結果？通過來自領先專家的及時論文，第一版展示了HIMSS廣泛採用的醫療創新模型，以及提供者如何利用該模型來增加其數字轉型的速度。儘管有所承諾，但醫療領域的創新進展緩慢。

第二版從第一版中獲得了重要的經驗教訓，並根據行業和世界的變化進行了擴充和更新。例如，疫情真的改變了很多事情。現在，提供者更加準備和有興趣進行創新。僅在過去一年中，重大的破壞者（例如數字健康的可及性）進入了提供者領域，威脅到了許多醫院和診所的存在。這起到了一個巨大的警醒作用，即醫療已經發生了變化。最後，今天比以往更加強調患者和臨床醫生體驗的概念。也許是受到疫情的影響，現在正在競相創新，以幫助解決臨床醫生的倦怠問題，同時更好地吸引患者和家屬的參與。

這本書充滿了許多成功創新項目的案例研究和故事，幫助讀者了解如何利用創新來實現醫療信息技術在實現卓越業務和臨床結果方面的承諾。

Edward Marx serves as Chief Executive Officer of Divurgent. Divurgent is a solutions provider focused on what matters most to our client partners. Divurgent disrupts the typical value equation by using data-infused, flexible, and scalable solutions that demonstrate and quantify value for our partners. Edward is active on Boards, writing books and speaks globally.

Edward was Chief Digital Officer for Tech Mahindra Health and Life Sciences, a $6B digital transformation company. As CDO, he oversaw digital strategy and execution for providers, payors, life sciences and bio-tech.

Previously, Mr. Marx was the global Chief Information Officer at Cleveland Clinic. His responsibilities included virtual care, digital solutions and information technology. Prior to joining Cleveland Clinic, Edward served as CIO for The Advisory Board/NYC Health & Hospitals, Texas Health Resources and University Hospitals. Concurrent with his healthcare career, he served 15 years in the Army Reserve as a combat medic and combat engineer officer.

He is a Fellow of the College of Healthcare Information Management Executives (CHIME) and Healthcare Information and Management Systems Society (HIMSS). He has won numerous awards, including HIMSS/CHIME 2013 CIO of the Year, and has been recognized by CIO and Computer World as one of the "Top 100 Leaders." Becker's named Marx as the 2015 "Top Healthcare IT Executive" and the 2016 "17 Most Influential People in Healthcare." He is the author of 5 books including the 2019 healthcare bestseller "Voices of Innovation" and the 2020 bestseller "Healthcare Digital Transformation; How Consumerism, Technology and Pandemic are Accelerating the Future" both published by Routledge/Taylor & Francis. Ed is currently writing a book for the Mayo Clinic on "Patient Experience".

Edward received his Bachelor of Science in psychology and a Master of Science in design, merchandising, and consumer sciences from Colorado State University.

Edward Marx擔任Divurgent的首席執行官。Divurgent是一家專注於我們客戶合作夥伴最重要事項的解決方案提供商。Divurgent通過使用數據注入、靈活和可擴展的解決方案，顛覆了典型的價值方程式，為我們的合作夥伴提供了具體和可量化的價值。Edward在董事會上活躍，撰寫書籍並在全球演講。

Edward曾擔任價值60億美元的數字轉型公司Tech Mahindra Health and Life Sciences的首席數字官。作為首席數字官，他負責提供者、支付者、生命科學和生物技術的數字戰略和執行。

在此之前，Marx先生曾擔任克利夫蘭診所的全球首席信息官。他的職責包括虛擬護理、數字解決方案和信息技術。在加入克利夫蘭診所之前，Edward曾擔任The Advisory Board/NYC Health & Hospitals、Texas Health Resources和University Hospitals的首席信息官。在他的醫療事業期間，他在陸軍預備役中擔任了15年的戰鬥醫護兵和戰鬥工程師官。

他是醫療保健信息管理執行官學院（CHIME）和醫療信息和管理系統學會（HIMSS）的會士。他獲得了許多獎項，包括HIMSS/CHIME 2013年度最佳首席信息官，並被CIO和Computer World評為“百大領袖”之一。Becker's將Marx評為2015年“頂級醫療IT執行官”和2016年“醫療保健領域最具影響力的17位人物”。他是5本書的作者，包括2019年的醫療暢銷書《創新之聲》和2020年的暢銷書《醫療數字轉型：消費主義、技術和大流行如何加速未來》，這兩本書由Routledge/Taylor & Francis出版。Edward目前正在為梅奧診所撰寫一本關於“患者體驗”的書籍。

Edward在科羅拉多州立大學獲得了心理學學士學位和設計、商品和消費科學碩士學位。