A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Fourth Edition
暫譯: 品質工程入門：整合統計與管理方法，第四版

品質知識的領域正隨著資訊科技和製造方法的進步而迅速演變。隨著數據科學改變資訊處理，品質決策變得更加依賴數據，而像是增材製造和工業4.0自動化等創新則要求新的測量和控制方法。這種趨勢需要更新的教育資源，以裝備未來的工程師和管理者具備整合的專業知識，來實施現代品質系統，這些系統涵蓋整個生產生態系統，而非僅在部門內運作。

作為該領域的領導者，A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Fourth Edition 完全更新，並持續提供統計和管理品質方法的平衡處理，同時提供統計方法的理論背景。這本教科書展示了許多來自真實世界過程的例子和練習，並包括作者顧問工作中的迷你專案，顯示這些工具如何用於解決一些困難的現實問題。它涵蓋了主要的品質管理系統，如ISO 9000和Baldrige標準，這些內容以簡單、非法律的語言解釋，並提供有關為應對數位世界不斷演變的變化而開發的新品質方法的最新資料，例如工業4.0中的數據分析。

這本教科書是完全更新的品質技術關鍵來源，並包含一章新內容，標題為「21世紀的品質」。對於教師來說，這本優質教科書是由該領域專家更新的即時參考來源。對於學生來說，它包含最新的資料以及長期以來建立的工具。最後，對於專業人士而言，這本書仍然是企業培訓師的極佳訓練工具。

合格的教科書採用者可獲得解決方案手冊和PowerPoint簡報。

K.S. Krishnamoorthi, Ph.D., is a professor-emeritus of industrial engineering in the Industrial and Manufacturing Engineering and Technology Department of Bradley University in Peoria, Illinois. He has a BE degree in mechanical engineering from the University of Madras, India, an MA in statistics and a Ph.D. in industrial engineering from the University of Buffalo. He teaches statistics and quality engineering, among other industrial engineering subjects, and conducts research in the area of quality costs, process capability indices, and statistical thinking. He has provided consultation to several small and large corporations in process and product quality improvement using statistical tools. He is a Fellow of the American Society for Quality.

Satish Bukkapatnam, Ph.D., is a Rockwell International professor in the Department of Industrial and Systems Engineering at Texas A&M University. His research addresses the harnessing of high-resolution nonlinear dynamic information, especially from wireless MEMS sensors, to improve the monitoring and prognostics, mainly of ultraprecision and nanomanufacturing processes and machines, and cardiorespiratory processes. He has been recognized with Oklahoma State University Regents distinguished research, Halliburton outstanding college of engineering faculty, IISE Boeing technical innovation, IISE Eldin outstanding young industrial engineer, and SME Dougherty outstanding young manufacturing engineer awards. He currently serves as the editor of the IISE Transactions, Design and Manufacturing Focused Issue. He received a BTech degree from S.V. University, Tirupati, India, and master's and Ph.D., degrees from the Pennsylvania State University. He is a Fellow of the Institute of Industrial Engineers and a Fellow of the Society of Manufacturing Engineers.

V. Ram Krishnamoorthi, is an attending internist at the University of Chicago Medical Center and an Associate Professor of Medicine at the Pritzker School of Medicine, Chicago, IL. He obtained an A.B. degree in economics from Princeton University and his M.D. and M.P.H. from Northwestern University Feinberg School of Medicine in Chicago. He is involved in health services research and quality improvement initiatives at the U of C Hospitals and is interested in problems of quality and access to affordable health care at the national level. He is a Fellow of the American College of Physicians.

K.S. Krishnamoorthi博士是美國伊利諾伊州皮奧里亞布拉德利大學工業與製造工程技術系的名譽教授。他擁有印度馬德拉斯大學的機械工程學士學位、布法羅大學的統計碩士學位及工業工程博士學位。他教授統計學和品質工程等工業工程相關科目，並在品質成本、過程能力指標和統計思維等領域進行研究。他曾為多家大小企業提供諮詢，利用統計工具改善過程和產品的品質。他是美國品質學會的會士。

Satish Bukkapatnam博士是德州農工大學工業與系統工程系的洛克威爾國際教授。他的研究專注於利用高解析度非線性動態資訊，特別是來自無線MEMS感測器的資訊，以改善超精密和奈米製造過程及機器的監控和預測，還有心肺過程。他曾獲得奧克拉荷馬州立大學校監卓越研究獎、哈利伯頓優秀工程學院教師獎、IISE波音技術創新獎、IISE艾爾丁優秀青年工業工程師獎及SME道赫提優秀青年製造工程師獎。他目前擔任IISE Transactions的設計與製造專刊的編輯。他在印度提魯帕提的S.V.大學獲得BTech學位，並在賓州州立大學獲得碩士和博士學位。他是工業工程師學會的會士及製造工程師學會的會士。

V. Ram Krishnamoorthi是芝加哥大學醫療中心的內科醫師及芝加哥Pritzker醫學院的副教授。他在普林斯頓大學獲得經濟學A.B.學位，並在西北大學Feinberg醫學院獲得醫學博士及公共衛生碩士學位。他參與芝加哥大學醫院的健康服務研究和品質改善計畫，並對全國範圍內的品質和可負擔醫療保健問題感興趣。他是美國內科醫師學會的會士。