Innovative Solutions: Advanced User Experience Design
暫譯: 創新解決方案：進階使用者體驗設計
Lahiri, Apala, Prabhu, Girish V., Schaffer, Eric M.
相關主題
商品描述
Emerging markets and emerging design approaches both present unique challenges for designing products and services, such as design inclusivity, cultural differences, the impact of new technology such as AI, care for the planet and evolving consumer needs. This newly updated book moves beyond usability and delight and explores the ethical, cultural, and systemic dimensions of UX design. By understanding the complexities of new design approaches and technologies and their application in emerging markets, designers can better meet the demands of diverse user bases and create impactful and value-based solutions. An essential resource for those seeking to understand and innovate within emerging markets using new design approaches, it features chapters from leading experts on topics such as lived experiences, human values, social justice, sustainability, and the critical questioning of design's purpose. Contributions from local designers and researchers across India, Malaysia, Africa, Europe, USA, New Zealand and beyond provide practical insights into UX design and research in underserved communities and innovative tools such as ecosystem mapping.
Rather than prescribing a single framework, this book presents a tapestry of diverse perspectives. Contributors explore participatory methods, indigenous knowledge systems, AI ethics, and cross-disciplinary integration. The authors envision UX as a force for equity, inclusion, and systemic transformation. The future of UX, the book argues, is not fixed--but plural, situated, and transformative.
This second edition of Innovative Solutions: Advanced User Experience Design is ideal for professionals, researchers, and students of UX, human factors, product and systems design, design engineering and human-computer interaction.
商品描述(中文翻譯)
新興市場和新興設計方法都為產品和服務的設計帶來了獨特的挑戰，例如設計的包容性、文化差異、新技術（如人工智慧）的影響、對地球的關懷以及不斷演變的消費者需求。這本新更新的書籍超越了可用性和愉悅感，探討了用戶體驗（UX）設計的倫理、文化和系統層面。通過理解新設計方法和技術的複雜性及其在新興市場中的應用，設計師可以更好地滿足多樣化用戶群的需求，並創造有影響力和基於價值的解決方案。這是一本對於那些希望在新興市場中使用新設計方法進行理解和創新的重要資源，書中包含了來自領先專家的章節，主題包括生活經驗、人類價值觀、社會正義、可持續性以及對設計目的的批判性質疑。來自印度、馬來西亞、非洲、歐洲、美國、新西蘭等地的本地設計師和研究者的貢獻，提供了對於在服務不足社區中的UX設計和研究的實用見解，以及生態系統映射等創新工具。
這本書並不是提供一個單一的框架，而是呈現了一幅多元觀點的織錦。貢獻者探討了參與式方法、原住民知識系統、人工智慧倫理和跨學科整合。作者們將UX視為促進公平、包容和系統轉型的力量。這本書主張，UX的未來不是固定的，而是多元的、情境化的和變革性的。
《創新解決方案：進階用戶體驗設計》的第二版非常適合UX、人因工程、產品和系統設計、設計工程以及人機互動的專業人士、研究者和學生。
作者簡介
Dr. Apala Lahiri is Co-founder, Human Factors International APAC and Global Chief of Technical Staff. She has led several strategic cross- cultural and innovation initiatives for MNCs across the world. She is a well known speaker at major international conferences. Her passion is to envision how user experience can be can be a positive change agent using digital channels. She is also fascinated by changes in user experience across time and space. Apala is an award-winning designer (International Audi Design Award). She co-edited the book Innovative Solutions: What Designers Need to Know for Today's Emerging Markets. She was invited to speak on User Experience Design and AI at the AI for Good conference, 2017 organised by the United Nations. Apala's doctoral research explores the creation of a new UX framework that considers sustainability and societal issues as integral parts of the design process. She recently co-founded UX4.me, an AI enabled service platform for UX research.
Dr.Girish Prabhu is a design strategist, educator, and innovation leader with over three decades of experience spanning industry, research, and academia. He has held senior leadership roles at Kodak, HP Labs, Intel, HFI, and the Srishti Institute of Art, Design and Technology, where he has been instrumental in advancing human-centered design, UX research, and responsible innovation.With a polymathic and systems-thinking approach, Girish draws from a wide range of domains--including healthcare, wellness, education, consumer products, and retail--to shape design that is both context-sensitive and future-oriented. His work is grounded in the conviction that design must go beyond aesthetics and usability to engage with deeper questions of equity, inclusion, and long-term sustainability. A mentor to generations of designers and researchers, he has played a key role in shaping design education and innovation ecosystems in India and internationally.He is currently developing interdisciplinary leadership models through the Institute for Systemic & Polymathic Leadership, and continues to build frameworks for culturally grounded, ethically responsible design. As co-editor of this volume, he brings critical insight into the transformative potential of UX design to address complex societal challenges.
Dr. Eric Schaffer is Founder, CEO of HFI and Head of the HFI Laboratories. Eric has been working in the User Experience engineering field since 1977. He holds a doctorate from Steven's Institute in applied psychology specializing in human performance and he is a Board-Certified Professional Ergonomist. He worked at Mauro Associates, AT&T Long Lines, and Bell Labs, and then he founded Human Factors International, Inc. starting in 1981. While leading HFI he has focused on building UX capabilities in organizations and delivering sustained UX teams for complex environments. Eric was the primary driver in developing the HFI courses, certifications, and toolsets. He recently co-founded UX4.me, an AI enabled service platform for UX research. Eric has been a driver in the spread of UX engineering worldwide and helped pioneer remote and offshore operations. Eric lives in Fairfield Iowa, and Pondicherry India.
作者簡介(中文翻譯)
阿帕拉·拉希里博士是人因國際亞太區的共同創辦人及全球技術總監。她曾為全球多家跨國公司領導多項戰略性跨文化及創新計畫。她是主要國際會議的知名演講者。她的熱情在於展望如何利用數位渠道使使用者體驗成為正向變革的推動者。她對於使用者體驗在時間和空間中的變化也充滿興趣。阿帕拉是一位獲獎設計師（國際奧迪設計獎）。她共同編輯了《創新解決方案：設計師在當今新興市場需要知道的事》一書。她受邀於2017年由聯合國舉辦的「AI for Good」會議上發表有關使用者體驗設計和人工智慧的演講。阿帕拉的博士研究探討了一個新的使用者體驗框架的創建，該框架將可持續性和社會問題視為設計過程的核心部分。她最近共同創辦了UX4.me，一個以人工智慧為基礎的使用者體驗研究服務平台。
吉里什·普拉布博士是一位設計策略家、教育者和創新領導者，擁有超過三十年的行業、研究和學術經驗。他曾在柯達、HP實驗室、英特爾、人因國際及斯里什提藝術、設計與技術學院擔任高級領導職位，並在推進以人為中心的設計、使用者體驗研究和負責任的創新方面發揮了重要作用。吉里什採用多元化和系統思維的方法，從醫療保健、健康、教育、消費產品和零售等多個領域汲取靈感，塑造既符合情境又面向未來的設計。他的工作基於一個信念：設計必須超越美學和可用性，去關注更深層的公平、包容和長期可持續性問題。作為一代又一代設計師和研究者的導師，他在塑造印度及國際的設計教育和創新生態系統方面發揮了關鍵作用。他目前正在通過系統與多元領導學院開發跨學科的領導模型，並持續建立文化根基、倫理負責的設計框架。作為本書的共同編輯，他對使用者體驗設計在應對複雜社會挑戰中的變革潛力提供了重要見解。
埃里克·沙佛博士是人因國際的創辦人及首席執行官，並擔任HFI實驗室的負責人。自1977年以來，埃里克一直在使用者體驗工程領域工作。他擁有史蒂文斯理工學院的應用心理學博士學位，專攻人類表現，並且是經過董事會認證的專業人因工程師。他曾在毛羅顧問公司、AT&T長途部門和貝爾實驗室工作，然後於1981年創立了人因國際公司。在領導HFI的過程中，他專注於在組織中建立使用者體驗能力，並為複雜環境提供持續的使用者體驗團隊。埃里克是HFI課程、認證和工具集開發的主要推動者。他最近共同創辦了UX4.me，一個以人工智慧為基礎的使用者體驗研究服務平台。埃里克在全球推廣使用者體驗工程方面發揮了重要作用，並幫助開創了遠程和離岸操作。埃里克目前居住在愛荷華州的費爾菲爾德和印度的龐迪榭里。
