Online Trust and Safety: Tools to Combat Online Harms, Misinformation and Malicious Content
暫譯: 線上信任與安全：對抗線上傷害、錯誤資訊與惡意內容的工具
McLoughlin, Ian, Soon, Carol, Ka-Wei Lee, Roy
商品描述
The promise of the internet was open knowledge and connection; the reality includes manipulation, abuse and mistrust. This book confronts that gap with a practice-oriented guide to designing, analysing and governing safer digital ecosystems.
Authored by experts across academia, industry and government, it is organized around three pillars - (a) safety by design and provenance, (b) threat detection and analysis and (c) response and mitigation - to embed safeguards, surface emerging harms and execute effective incident response at scale. Chapters pair empirical studies with deployable techniques, from evaluation metrics and audits to governance and enforcement frameworks, situating technical advances within real-world constraints of cost, scale, privacy, equity and culture.
This resource offers researchers, policymakers, platform builders, educators and civil society a clear map of today's landscape as well as a pragmatic agenda for what can and should come next: transparent provenance, robust measurement and accountable interventions that earn user trust.
商品描述(中文翻譯)
網際網路的承諾是開放的知識和連結；而現實卻包括操控、濫用和不信任。本書針對這一差距，提供了一本以實踐為導向的指南，旨在設計、分析和管理更安全的數位生態系統。
本書由來自學術界、產業界和政府的專家撰寫，圍繞三個支柱組織 - (a) 設計與來源的安全性，(b) 威脅檢測與分析，以及 (c) 回應與緩解 - 以嵌入安全措施、揭示新興危害並在大規模上執行有效的事件回應。各章節將實證研究與可部署技術相結合，從評估指標和審計到治理和執行框架，將技術進展置於成本、規模、隱私、公平和文化等現實約束之中。
這本資源為研究人員、政策制定者、平台建設者、教育工作者和公民社會提供了當前環境的清晰地圖，以及一個務實的議程，說明未來可以和應該實現的目標：透明的來源、穩健的測量和負責任的介入，以贏得用戶的信任。
作者簡介
Ian McLoughlin is a professor at the Singapore Institute of Technology (SIT). His research work is in novel Artificial Intelligence (AI) techniques for deployment in speech and audio systems. He has published over 300 peer-reviewed papers, contributed to research achieving industry impact in four countries and authored textbooks with Cambridge University Press and McGraw-Hill.
Carol Soon is the Deputy Head and an associate professor (Practice) in the Department of Communications and New Media, National University of Singapore. She is also Vice Chair of Singapore's Media Literacy Council and a member of the World Economic Forum's Global Future Council on Information Integrity. Her research interests are in false information, online safety, digital literacy and inclusion, media regulation, new media and activism and public engagement and deliberation.
Roy Ka-Wei Lee is an assistant professor, the Cheng Tsang Man Early Career Chair Professor and the Associate Head (Research) of the Information Systems Technology and Design (ISTD) Pillar at Singapore University of Technology and Design (SUTD). He leads the Social AI Studio, a dedicated research group developing cutting-edge social AI systems. Beyond academia, he is a smart nation fellow at GovTech, collaborating with public agencies to enhance the safe deployment of AI systems across government.
May Lwin is the Vice Provost (Faculty Affairs) and President's Chair Professor of Communication Studies at Wee Kim Wee School of Communication and Information (WKWSCI), Nanyang Technological University (NTU). She also serves as Joint Professor in the NTU LKC School of Medicine and is the director of Asian Health Behaviour Insights and Interventions (HABITS). A Fellow of the International Communication Association (ICA), she specialises in health communication and well-being of communities. Her research in online safety arena focuses on cybersafety issues regarding the young and vulnerable users, and the role of parents as well as educators in guiding the young.
Razwana Begum is the Head of the Global Security and Strategy Graduate Programme at the School of Humanities and Behavioural Sciences at the Singapore University of Social Sciences (SUSS). Her research interests include criminology, governance and public safety. She served as a Nominated Member of Singapore's 14th Parliament (2023-2025), where she focused on advancing issues related to public safety, women and children.
Zhu Feida teaches computer science and is the Associate Dean, Partnerships and Engagement, at the Singapore Management University. One of his research areas is in safety and security, such as privacy-preserving data sharing and analytics.
作者簡介(中文翻譯)
伊恩·麥克勞克林是新加坡科技學院（SIT）的教授。他的研究工作專注於在語音和音頻系統中部署新穎的人工智慧（AI）技術。他已發表超過300篇經過同行評審的論文，並在四個國家貢獻了對產業有影響的研究，還與劍橋大學出版社和麥格勞希爾共同編寫了教科書。
卡羅爾·孫是新加坡國立大學傳播與新媒體系的副系主任及實務副教授。她同時擔任新加坡媒體素養委員會的副主席，以及世界經濟論壇全球未來委員會資訊完整性小組的成員。她的研究興趣包括虛假資訊、網路安全、數位素養與包容性、媒體監管、新媒體與行動主義，以及公共參與與討論。
李家偉是新加坡科技設計大學（SUTD）的助理教授、鄭曾文早期職業講座教授及資訊系統技術與設計（ISTD）學門的副主任（研究）。他領導社會AI工作室，這是一個專注於開發尖端社會AI系統的研究小組。除了學術界，他還是GovTech的智慧國家研究員，與公共機構合作以增強AI系統在政府中的安全部署。
梅·林是南洋理工大學（NTU）韋金威傳播與資訊學院（WKWSCI）的副教務長（教職事務）及傳播研究主席教授。她同時擔任NTU李光前醫學院的聯合教授，並擔任亞洲健康行為洞察與干預（HABITS）的主任。作為國際傳播協會（ICA）的研究員，她專注於健康傳播和社區福祉。她在網路安全領域的研究聚焦於年輕和脆弱用戶的網路安全問題，以及父母和教育者在指導年輕人方面的角色。
拉茲瓦娜·貝古姆是新加坡社會科學大學（SUSS）人文與行為科學學院全球安全與策略研究生項目的負責人。她的研究興趣包括犯罪學、治理和公共安全。她曾擔任新加坡第14屆國會的提名成員（2023-2025），專注於推進與公共安全、婦女和兒童相關的議題。
朱飛達教授計算機科學，並擔任新加坡管理大學的副院長，負責夥伴關係與參與。他的研究領域之一是安全與保障，例如隱私保護的數據共享和分析。
