Where Matters: Healthcare's Playbook for Location-Based Services 2.0 and AI
暫譯: 關鍵所在：醫療保健的地理位置服務 2.0 與 AI 實戰手冊
Youssef, Ali, E. Zieske, Paul
相關主題
商品描述
Imagine a hospital where equipment never goes missing, patients never wait unnecessarily, and staff focus on care instead of logistics. In Where Matters, this vision becomes reality through care traffic control (CTC), a revolutionary framework that brings the precision and reliability of aviation traffic control to healthcare operations.
Drawing from decades of experience in both aviation and healthcare, the authors reveal how location-based services and digital twin technologies can transform healthcare operations from reactive to predictive, from fragmented to orchestrated, from inefficient to optimized. This isn't just another technology book - it's a blueprint for operational revolution.
Through the compelling journey of Edenvale General Hospital, readers witness the dramatic transformation that occurs when real-time location intelligence meets operational excellence. From reduced costs and improved patient satisfaction to enhanced staff productivity and safety, the results are nothing short of extraordinary.
Learn how to:
- Create a hospital command center that rivals the sophistication of air traffic control
- Deploy automation that enhances rather than replaces human capabilities
- Transform chaotic workflows into synchronized symphonies of efficiency
- Build a digital twin that makes the invisible visible and the impossible achievable
- Generate immediate returns while building toward long-term transformation
Whether you're a healthcare executive seeking operational excellence, a technology leader navigating digital transformation, or an improvement professional driving change, Where Matters provides the roadmap, tools, and insights you need. Each chapter includes specific guidance for improvers, leaders, and vendors, ensuring practical application across all stakeholder groups.
This isn't just about tracking assets or monitoring workflows - it's about fundamentally reimagining how healthcare operations can work. Through real-world examples, practical frameworks, and proven methodologies, Where Matters shows you how to turn this vision into reality. Join the operational revolution that's transforming healthcare - because in the future of healthcare operations, where matters.
商品描述(中文翻譯)
想像一個醫院，設備從不遺失，病人不會不必要地等待，員工專注於護理而非後勤。在《Where Matters》中，這一願景通過護理交通控制（CTC）變為現實，這是一個革命性的框架，將航空交通控制的精確性和可靠性帶入醫療運營。
作者借鑒了數十年在航空和醫療領域的經驗，揭示了基於位置的服務和數位雙胞胎技術如何將醫療運營從反應式轉變為預測式，從分散式轉變為協調式，從低效轉變為優化。這不僅僅是另一本技術書籍——它是運營革命的藍圖。
通過伊登維爾綜合醫院的引人入勝的旅程，讀者見證了當實時位置智慧與運營卓越相遇時所發生的戲劇性轉變。從降低成本和提高病人滿意度到增強員工生產力和安全性，結果無不令人驚豔。
學習如何：
- 創建一個與航空交通控制的複雜性相媲美的醫院指揮中心
- 部署增強而非取代人類能力的自動化
- 將混亂的工作流程轉變為高效的協同交響曲
- 建立一個使不可見的變為可見、使不可能的變為可實現的數位雙胞胎
- 在邁向長期轉型的同時產生即時回報
無論您是尋求運營卓越的醫療高管、在數位轉型中導航的技術領導者，還是推動變革的改進專業人士，《Where Matters》都提供了您所需的路線圖、工具和見解。每一章都包括針對改進者、領導者和供應商的具體指導，確保在所有利益相關者群體中實際應用。
這不僅僅是追蹤資產或監控工作流程——而是從根本上重新想像醫療運營的運作方式。通過真實世界的例子、實用框架和經過驗證的方法論，《Where Matters》向您展示如何將這一願景變為現實。加入正在改變醫療保健的運營革命——因為在醫療運營的未來，地點至關重要。
作者簡介
Ali Youssef
My fascination with wireless technology has been the driving force of my 25-year career in healthcare technology. As Director of Medical Device and Emerging Technology Security at Henry Ford Health, I've transformed my passion for wireless innovation into practical solutions that enhance patient care and operational efficiency.
My journey with wireless technology began with early Wi-Fi implementations in healthcare, where I discovered the transformative potential of indoor positioning and IoT connectivity. This revelation led me to explore location-based services (LBS) in healthcare operations, becoming an advocate for their adoption across the industry.
I've shared my expertise through co-authoring "Wi-Fi Enabled Healthcare" (2014) and contributing a chapter on medical device security in "The Rise of the Intelligent Health System" (2024). My work emphasizes practical applications of wireless technology while maintaining robust security measures.
As a HIMSS Fellow and Wireless Chair for the Intelligent Hospital Association since 2015, I continue to advocate for innovative uses of wireless technology in healthcare settings. My certifications (CISSP, CCSP, HCISPP, CISM, CPHIMS, CWNE) reflect my commitment to mastering both technical and healthcare-specific challenges.
Through my role on the AAMI Healthcare Technology Leadership Committee and Editorial Board, I help shape the future of healthcare technology, particularly in IoT and location-based services. I remain passionate about bridging the gap between emerging wireless technologies and their practical application in healthcare, always seeking new ways to improve patient care through technological innovation.
Paul E Zieske
With 34 years designing and building complex systems I have used emerging technologies in every phase of their maturity. I have worked at large organizations, like the FAA and Westinghouse, down to my own startup. I have worked in industries like aviation, automotive, banking, retail and healthcare. I have been in engineering, product management, project management, consulting and leadership. I have enjoyed the many experiences that helped me hone my skills and find where my passions lie. My journey has brought me to a place where I want to share what I have learned along the way.
My career journey started at Westinghouse in their Air Traffic Control radar division where I eventually left to join the FAA. In the FAA I moved from radar to creating a distributed system of weather cams that were viewable on the Internet in 1998 (https: //weathercams.faa.gov). That project revealed some of the potential for using the Internet as more than a marketing channel so I left the FAA to join an Internet consultancy. MarchFIRST was introducing some of the biggest brands on the Internet for the first time. It was an exciting time that was called the Internet boom.
Like all booms they are temporary, and I found in healthcare an opportunity to help an industry that was in great need. While working at Henry Ford in Detroit, I saw location services technologies that were maturing and worked with the Henry Ford Innovation Institute to create a new product. This product was designed to address the delays that were a source of constant frustration in hospitals. NavvTrack was tapping into my experience from Air Traffic Control and the new technologies that would enable an indoor traffic control system.
It was clear that the success of this type of product would be based on the success of the concept that provided the vision for it and that was Care Traffic Control. At the same time, it was clear that the concept would only take hold if people were aware of it. Why Where Matters (https: //whywherematters.com) was created to be a source of information and education on the concept of Care Traffic Control. This book provides a foundation for the subject matter that Why Where Matters provides.
In my personal life I am a multisport athlete, and have completed 7 Ironman's, 5 Boston Marathons and many other endurance events. I love the challenge of preparing and completing events that test you in so many ways. My wife and I have grown children, and we have 3 Great Danes that we love and spend our time with.
作者簡介(中文翻譯)
阿里·尤瑟夫
我對無線技術的著迷是我在醫療科技領域25年職業生涯的推動力。作為亨利·福特健康系統的醫療設備與新興技術安全總監，我將對無線創新的熱情轉化為實用解決方案，以提升病患護理和運營效率。
我與無線技術的旅程始於醫療領域早期的Wi-Fi實施，當時我發現室內定位和物聯網連接的變革潛力。這一啟示使我開始探索醫療運營中的基於位置的服務（LBS），並成為其在行業內推廣的倡導者。
我通過共同撰寫《Wi-Fi啟用的醫療保健》（2014年）和在《智能健康系統的崛起》（2024年）中貢獻醫療設備安全章節來分享我的專業知識。我的工作強調無線技術的實際應用，同時保持強健的安全措施。
自2015年以來，作為HIMSS Fellow和智能醫院協會的無線主席，我持續倡導在醫療環境中創新使用無線技術。我的認證（CISSP、CCSP、HCISPP、CISM、CPHIMS、CWNE）反映了我對掌握技術和醫療特定挑戰的承諾。
通過我在AAMI醫療科技領導委員會和編輯委員會的角色，我幫助塑造醫療科技的未來，特別是在物聯網和基於位置的服務方面。我對於縮短新興無線技術與其在醫療中的實際應用之間的差距充滿熱情，始終尋求通過技術創新改善病患護理的新方法。
保羅·E·齊斯基
在設計和建造複雜系統的34年中，我在每個技術成熟階段都使用了新興技術。我曾在大型組織工作，如FAA和西屋電氣，甚至創辦了自己的初創公司。我在航空、汽車、銀行、零售和醫療等行業工作過。我曾從事工程、產品管理、項目管理、諮詢和領導工作。我享受這些經歷，幫助我磨練技能並找到我的熱情所在。我的旅程使我來到一個想要分享我所學的地方。
我的職業旅程始於西屋電氣的空中交通管制雷達部門，最終我離開該公司加入FAA。在FAA，我從雷達轉向創建一個可在1998年互聯網上查看的分佈式氣象攝像頭系統（https://weathercams.faa.gov）。該項目揭示了將互聯網用作不僅僅是營銷渠道的潛力，因此我離開FAA加入了一家互聯網顧問公司。MarchFIRST首次為互聯網上最大的品牌之一引入了這些品牌。那是一個令人興奮的時期，被稱為互聯網繁榮。
像所有繁榮一樣，它們是短暫的，我在醫療領域發現了一個幫助急需的行業的機會。在底特律的亨利·福特工作時，我看到了正在成熟的定位服務技術，並與亨利·福特創新研究所合作創建了一個新產品。這個產品旨在解決醫院中不斷令人沮喪的延遲問題。NavvTrack利用了我在空中交通管制的經驗和能夠實現室內交通控制系統的新技術。
顯然，這類產品的成功將基於提供其願景的概念的成功，即護理交通控制。同時，顯然只有當人們意識到這一概念時，它才會生根發芽。Why Where Matters（https://whywherematters.com）被創建為護理交通控制概念的信息和教育來源。這本書為Why Where Matters所提供的主題奠定了基礎。
在我的個人生活中，我是一名多項運動運動員，已完成7次鐵人三項、5次波士頓馬拉松和許多其他耐力賽事。我喜歡準備和完成在多方面考驗你的挑戰。我的妻子和我有成年的孩子，我們有3隻我們喜愛並與之共度時光的大丹犬。
