Data Analytics for Organisational Development: Unleashing the Potential of Your Data

A practical guide for anyone who aspires to become data analytics-savvy

Data analytics has become central to the operation of most businesses, making it an increasingly necessary skill for every manager and for all functions across an organisation. Data Analytics for Organisational Development: Unleashing the Potential of Your Data introduces a methodical process for gathering, screening, transforming, and analysing the correct datasets to ensure that they are reliable tools for business decision-making. Written by a Six Sigma Master Black Belt and a Lean Six Sigma Black Belt, this accessible guide explains and illustrates the application of data analytics for organizational development and design, with particular focus on Customer and Strategy Analytics, Operations Analytics and Workforce Analytics.

Designed as both a handbook and workbook, Data Analytics for Organisational Development presents the application of data analytics for organizational design and development using case studies and practical examples. It aims to help build a bridge between data scientists, who have less exposure to actual business issues, and the "non-data scientists." With this guide, anyone can learn to perform data analytics tasks from translating a business question into a data science hypothesis to understanding the data science results and making the appropriate decisions. From data acquisition, cleaning, and transformation to analysis and decision making, this book covers it all. It also helps you avoid the pitfalls of unsound decision making, no matter where in the value chain you work.

Follow the "Five Steps of a Data Analytics Case" to arrive at the correct business decision based on sound data analysis Become more proficient in effectively communicating and working with the data experts, even if you have no background in data science Learn from cases and practical examples that demonstrate a systematic method for gathering and processing data accurately Work through end-of-chapter exercises to review key concepts and apply methods using sample data sets

Data Analytics for Organisational Development includes downloadable tools for learning enrichment, including spreadsheets, Power BI slides, datasets, R analysis steps and more. Regardless of your level in your organisation, this book will help you become savvy with data analytics, one of today's top business tools.

《組織發展的數據分析：釋放您的數據潛力》是一本實用指南，適合任何渴望成為數據分析專家的人。數據分析已成為大多數企業運營的核心，對於每一位經理和組織中的所有職能來說，這已成為一項越來越必要的技能。本書介紹了一種系統的過程，用於收集、篩選、轉換和分析正確的數據集，以確保它們成為商業決策的可靠工具。本書由一位六西格瑪黑帶大師和一位精益六西格瑪黑帶撰寫，以通俗易懂的方式解釋和說明了數據分析在組織發展和設計中的應用，特別關注客戶和策略分析、運營分析和人力資源分析。

《組織發展的數據分析》既是手冊又是工作手冊，通過案例研究和實際示例展示了數據分析在組織設計和發展中的應用。它旨在幫助數據科學家與“非數據科學家”之間建立一座橋梁，後者對實際業務問題了解較少。通過這本指南，任何人都可以學習從將業務問題轉化為數據科學假設，到理解數據科學結果並做出適當決策的數據分析任務。從數據獲取、清理和轉換到分析和決策，本書涵蓋了所有內容。無論您在價值鏈的哪個環節工作，它還可以幫助您避免不合理的決策。

遵循“數據分析案例的五個步驟”，基於可靠的數據分析得出正確的商業決策
即使您沒有數據科學背景，也能更加熟練地與數據專家進行有效溝通和合作
從案例和實際示例中學習，展示了一種系統的方法來準確收集和處理數據
通過章末練習來複習關鍵概念並應用方法，使用樣本數據集

《組織發展的數據分析》還包括可下載的學習增強工具，包括電子表格、Power BI幻燈片、數據集、R分析步驟等。無論您在組織中的職位如何，本書都將幫助您成為數據分析專家，這是當今頂尖的商業工具之一。

Uwe H Kaufmann (Singapore) is the founder of Centre for Organisational Effectiveness (COE), a business advisory firm operating out of Singapore. He is also Adjunct Senior Fellow at Singapore University of Technology and Design (SUTD) and an Affiliate Faculty at Singapore Management University Academy (SMU). He has over 20 years of experience in implementing organizational improvements and changes in a wide range of industries and has led a multitude of organizational development and business process improvement projects in government agencies as well as MNCs such as Bosch, Johnson & Johnson, JP Morgan, DB Schenke and Siemens. Uwe holds a PhD in Mechanical Engineering and is a certified Six Sigma Master Black Belt.

Amy BC Tan (Singapore) is Director and Partner at COE and Adjunct Senior Fellow at SUTD Academy. She has more than 20 years of experience in strategic HR management, organizational development, succession planning, performance management and leadership development in various industries and has held senior leadership positions with Nokia, Aon, Ministry of Manpower (Singapore) and Singapore 2010 Youth Olympic Games Organising Committee. In 2008, she was recognized by the Singapore Human Resource Institute with the Leading HR Leader Award. Amy is a certified Lean Six Sigma Black Belt and an accredited practitioner in executive coaching and psychological instruments.

Uwe H Kaufmann（新加坡）是Centre for Organisational Effectiveness（COE）的創始人，該公司是一家在新加坡運營的商業諮詢公司。他還是新加坡科技與設計大學（SUTD）的兼職高級研究員，以及新加坡管理大學學院（SMU Academy）的聯合教職員。他在各種行業擁有超過20年的實施組織改進和變革的經驗，並在政府機構以及博世、強生、JP摩根、DB Schenke和西門子等跨國公司中領導了眾多組織發展和業務流程改進項目。Uwe擁有機械工程博士學位，並且是一位認證的六西格瑪黑帶（Six Sigma Master Black Belt）。

Amy BC Tan（新加坡）是COE的董事和合夥人，也是SUTD Academy的兼職高級研究員。她在各個行業擁有超過20年的戰略人力資源管理、組織發展、繼任計劃、績效管理和領導力發展方面的經驗，並曾在諾基亞、Aon、新加坡人力部和新加坡2010年青年奧運會組織委員會擔任高級領導職位。2008年，她獲得新加坡人力資源學院頒發的領先人力資源領導者獎。Amy是一位認證的精實六西格瑪黑帶（Lean Six Sigma Black Belt），並且是執行教練和心理工具的認可從業者。