Tele-Stress: Relief for Call Center Stress

Coscia, Stephen

  • 出版商: CRC
  • 出版日期: 2017-07-27
  • 售價: $5,900
  • 貴賓價: 9.5$5,605
  • 語言: 英文
  • 裝訂: Hardcover - also called cloth, retail trade, or trade
  • ISBN: 1138412236
  • ISBN-13: 9781138412231
  • 下單後立即進貨 (約2~4週)

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商品描述

This book will help telephone professionals to: - Reduce on-the-job telephone stress - Enhance telephone communications skills - Build stronger customer relationships over the telephone - Learn practical, common sense telephone strategies that really work;