Managing Operations Across the Supply Chain, 4/e (Paperback)

The Fourth Edition of Managing Operations Across the Supply Chain offers a global, supply chain perspective of operations management treatment that embraces the foundations of operations management but includes new frameworks, concepts, and tools to address the demands of today and changing needs of the future. We live in dynamic and exciting times due to many changes affecting nearly every aspect of business - including operations management. This fourth edition reflects key shifts in operations management.

PART I: SUPPLY CHAIN: A PERSPECTIVE FOR OPERATIONS MANAGEMENT
Ch 1 Introduction to Managing Operations Across the Supply Chain
Ch 2 Operations and Supply Chain Strategy

PART II: FOUNDATIONS OF OPERATIONS MANAGEMENT
Ch 3 Managing Processes and Capacity
Ch 3 Chapter Supplement: Process Mapping and Analysis
Ch 4 Product/Process Innovation
Ch 5 Manufacturing and Service Process Structures
Ch 6 Managing Quality
Ch 6 Chapter Supplement: Quality Improvement Tools
Ch 7 Managing Inventories
Ch 8 Lean Systems

PART III: INTEGRATING RELATIONSHIPS ACROSS THE SUPPLY CHAIN
Ch 9 Customer Service Management
Ch10 Sourcing and Supply Management
Ch11 Logistics Management

PART IV: PLANNING FOR INTEGRATED OPERATIONS ACROSS THE SUPPLY CHAIN
Ch12 Demand Planning: Forecasting and Demand Management
Ch13 Sales and Operations Planning
Ch14 Materials and Resource Requirements Planning

PART V: MANAGONG CHANGE IN SUPPLY CHAIN OPERATIONS
Ch15 Project Management
Ch15 Chapter Supplement: Advanced Methods for Project Scheduling
Ch16 Sustainable Operations Management-Preparing for the Future