Process Improvement with Electronic Health Records: A Stepwise Approach to Workflow and Process Management (Paperback)

Although physicians and hospitals are receiving incentives to use electronic health records (EHRs), there is little emphasis on workflow and process improvement by providers or vendors. As a result, many healthcare organizations end up with incomplete product specifications and poor adoption rates.

Process Improvement with Electronic Health Records: A Stepwise Approach to Workflow and Process Management walks you through a ten-step approach for applying workflow and process management principles regardless of what stage your organization is in its EHR journey. Introducing workflow and process mapping as essential elements in healthcare improvement, it includes detailed guidance, helpful tools, and case studies in each chapter. It also:

• Compares EHR workflow and process management to other continuous quality improvement methodologies
• Highlights the processes that need to be addressed in EHR workflow and process redesign
• Describes the level of detail necessary for workflow and process mapping to be effective
• Explains how to create change agents and offers time-tested change management tools

The book describes the process for getting stakeholders to create, document, and validate new workflows and processes. Using case studies to illustrate the unique requirements of health information technology (HIT) and EHR acquisition, this reference provides you with simple yet powerful tools—along with step-by-step guidance—for the effective use of workflow and process mapping within healthcare.

儘管醫生和醫院正在獲得使用電子健康記錄（EHR）的激勵措施，但提供者或供應商對工作流程和流程改進的重視卻很少。因此，許多醫療機構最終得到的是不完整的產品規格和低採用率。

《電子健康記錄的流程改進：工作流程和流程管理的逐步方法》引導您進行十步方法，無論您的組織在EHR之旅中處於哪個階段，都可以應用工作流程和流程管理原則。本書將工作流程和流程映射引入醫療改進的基本要素，並在每章中提供詳細指導、有用工具和案例研究。此外，它還包括：

- 將EHR工作流程和流程管理與其他持續品質改進方法進行比較
- 強調需要在EHR工作流程和流程重新設計中解決的流程
- 描述工作流程和流程映射所需的詳細程度以實現有效性
- 解釋如何創建變革代理人並提供經過時間考驗的變革管理工具

本書描述了讓利益相關者創建、記錄和驗證新工作流程和流程的過程。通過案例研究來說明健康信息技術（HIT）和EHR採購的獨特要求，本書提供了簡單而強大的工具，以及逐步指導，用於在醫療保健領域內有效使用工作流程和流程映射。