Making Projects Work: Effective Stakeholder and Communication Management (Hardcover)

This book provides a framework for understanding and managing factors required for achieving successful project and program outcomes. It presents guidelines to help readers develop an understanding of governance and its connection to strategy as the starting point for decisions on what work needs to be done. The book describes how to craft appropriate communication strategies to develop and maintain successful relationships with stakeholders. It highlights the strengths and weaknesses of existing project controls and outlines effective communication techniques for managing expectations  and acquiring the support required for successful delivery.

本書提供了一個理解和管理成功項目和計畫成果所需因素的框架。它提供了指南，幫助讀者從治理和戰略的角度開始，決定需要完成的工作。本書描述了如何制定適當的溝通策略，以發展和維護與利益相關者之間的成功關係。它強調現有項目控制的優點和缺點，並概述了管理期望和獲得成功交付所需支持的有效溝通技巧。