Voice Interaction Design: Crafting the New Conversational Speech Systems (Paperback)

Randy Allen Harris

  • 出版商: Morgan Kaufmann
  • 出版日期: 2004-12-01
  • 定價: $2,450
  • 售價: 9.0$2,205
  • 語言: 英文
  • 頁數: 624
  • 裝訂: Paperback
  • ISBN: 1558607684
  • ISBN-13: 9781558607682
  • 相關分類: 交互設計 Interaction-design
  • 立即出貨 (庫存=1)

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商品描述

Description:

From the voice on the phone, to the voice on the computer, to the voice from the toaster, speech user interfaces are coming into the mainstream and are here to stay forever.

Soundly anchored in HCI, cognitive psychology, linguistics, and social psychology, this supremely practical book is loaded with examples, how-to advice, and design templates. Drawing widely on decades of research—in lexicography, conversation analysis, computational linguistics, and social psychology—author Randy Allen Harris outlines the principles of how people use language interactively, and illustrates every aspect of design work.

In the first part of the book, Harris provides a thorough conceptual basis of language in all its relevant aspects, from speech sounds to conversational principles. The second part takes you patiently through the entire process of designing an interactive speech system: from team building to user profiles, to agent design, scripting, and evaluation. This book provides interaction designers with the knowledge and strategies to craft language-based applications the way users will expect them to behave.

 

Table of Contents:

Introduction; Speech; Sound and Meaning; Doing things with Words; Conversation; Glue; Diction; Crafting Voice Interfaces; The Team and the Process; Users, Tasks; Building the Discourse Model; Agents; Dialogue Matters; Scripting; Iterative Evaluation; Conclusion-Pursuing Habitability; Glossary.

商品描述(中文翻譯)

描述:
從電話上的聲音到電腦上的聲音,再到烤麵包機中的聲音,語音使用者界面正逐漸普及並將永遠存在。這本極實用的書籍以人機互動、認知心理學、語言學和社會心理學為基礎,充滿了例子、實用建議和設計模板。作者Randy Allen Harris廣泛借鑒了詞典學、對話分析、計算語言學和社會心理學等數十年的研究成果,概述了人們如何互動使用語言的原則,並展示了設計工作的各個方面。在書的第一部分,Harris從語音聲音到對話原則,提供了語言的概念基礎。第二部分耐心地引導讀者完成設計互動語音系統的整個過程:從團隊建設到用戶概况,再到代理設計、腳本撰寫和評估。本書為互動設計師提供了知識和策略,以便按照用戶期望的方式設計基於語言的應用。

目錄:
引言;語音;聲音與意義;用詞;對話;黏合劑;用字;設計語音界面;團隊和流程;用戶、任務;構建話語模型;代理;對話重要性;腳本撰寫;迭代評估;結論-追求適居性;詞彙表。