This book explores integrated information spaces in the web context and beyond, with a focus on putting theories and principles into practice. The authors explain why the implications of Information Architecture (IA) and User Experience (UX) have never been greater. The book builds on foundational perspectives by delving into advanced topics, including user research, the evolving role of Artificial Intelligence (AI), inclusive design, and the application of systems thinking. This third edition employs a forward-looking view of integrated web, social media, business tools, and beyond. The authors also cover advancements in information technologies since the last release, such as Generative AI.

In addition, this book:

Provides a balanced view of the IA discipline based on the authors' extensive practical and research experience
Equips professionals and enthusiasts alike with the tools to navigate and thrive in a pervasive, data-rich environment
Outlines pathways for the ongoing evolution of the field, such as the incorporation of AI in Information Architecture

About the Authors

Wei Ding, Ph.D., is a senior digital product strategist and program manager with more than 30 years of experience in user experience design, omnichannel communications, and consumer online behavior. She is currently leading the digital product team at the U.S. Consumer Financial Protection Bureau (CFPB), overseeing the ideation, design, and development of all consumer-facing digital products. Dr. Ding has a Ph.D. in Information Science from the University of Maryland and a B.S. and M.S. from Peking (Beijing) University. She has published a number of research papers and articles and is a frequent speaker at professional conferences and industry forums.

Xia Lin, Ph.D., is a Professor in the College of Computing and Informatics at Drexel University. He has a Ph.D. in Information Science from the University of Maryland at College Park and a Master of Librarianship from Emory University at Atlanta. His major research areas include information visualization, information retrieval, knowledge organization, and digital stewardship. Dr. Lin has published more than 120 research papers and received significant research grants from federal agencies and industries.

Michael Zarro, Ph.D., is a strategy and design executive with over 20 years experience building innovation, research, product development, design thinking, and user experience (UX) capabilities in organizations from startups to Fortune 500. He currently leads a global team focused on AI, automation, and usability at Phenom, a late-stage technology startup. Dr. Zarro has a Ph.D. in Information Science and an MSLIS from Drexel University. He has published several research papers and articles, and presents his work at conferences and industry events.

這本書探討了網路環境及其以外的整合資訊空間，重點在於將理論和原則付諸實踐。作者解釋了為什麼資訊架構（Information Architecture, IA）和使用者體驗（User Experience, UX）的影響從未如此重大。這本書在基礎觀點的基礎上深入探討了進階主題，包括使用者研究、人工智慧（Artificial Intelligence, AI）不斷演變的角色、包容性設計以及系統思維的應用。這第三版採用了對整合網路、社交媒體、商業工具及其他領域的前瞻性視角。作者還涵蓋了自上次發行以來資訊技術的進展，例如生成式AI（Generative AI）。

此外，這本書：
- 提供基於作者廣泛的實務和研究經驗的IA學科平衡觀點
- 裝備專業人士和愛好者以工具，讓他們能在普遍存在的數據豐富環境中導航並蓬勃發展
- 概述該領域持續演變的途徑，例如在資訊架構中納入AI

**關於作者**

魏丁（Wei Ding），博士，是一位資深數位產品策略師和計畫經理，擁有超過30年的使用者體驗設計、全通道溝通和消費者線上行為的經驗。她目前在美國消費者金融保護局（CFPB）領導數位產品團隊，負責所有面向消費者的數位產品的構思、設計和開發。丁博士擁有馬里蘭大學的資訊科學博士學位，以及北京大學的學士和碩士學位。她發表了多篇研究論文和文章，並經常在專業會議和行業論壇上演講。

林夏（Xia Lin），博士，是德雷克塞爾大學計算與資訊學院的教授。他擁有馬里蘭大學的資訊科學博士學位和艾默里大學的圖書館學碩士學位。他的主要研究領域包括資訊視覺化、資訊檢索、知識組織和數位管理。林博士已發表超過120篇研究論文，並獲得來自聯邦機構和產業的重大研究資助。

邁克爾·扎羅（Michael Zarro），博士，是一位策略和設計高管，擁有超過20年的經驗，專注於在從初創公司到《財富》500強企業中建立創新、研究、產品開發、設計思維和使用者體驗（UX）能力。他目前在Phenom這家晚期科技初創公司領導一個專注於AI、自動化和可用性的全球團隊。扎羅博士擁有資訊科學博士學位和德雷克塞爾大學的碩士學位。他發表了幾篇研究論文和文章，並在會議和行業活動中展示他的工作。

Wei Ding, Ph.D., is a senior digital product strategist and program manager with more than 30 years of experience in user experience design, omnichannel communications, and consumer online behavior. She is currently leading the digital product team at the U.S. Consumer Financial Protection Bureau (CFPB), overseeing the ideation, design, and development of all consumer-facing digital products. Dr. Ding has a Ph.D. in Information Science from the University of Maryland and a B.S. and M.S. from Peking (Beijing) University. She has published a number of research papers and articles and is a frequent speaker at professional conferences and industry forums.

Xia Lin, Ph.D., is a Professor in the College of Computing and Informatics at Drexel University. He has a Ph.D. in Information Science from the University of Maryland at College Park and a Master of Librarianship from Emory University at Atlanta. His major research areas include information visualization, information retrieval, knowledge organization, and digital stewardship. Dr. Lin has published more than 120 research papers and received significant research grants from federal agencies and industries.

Michael Zarro, Ph.D., is a strategy and design executive with over 20 years experience building innovation, research, product development, design thinking, and user experience (UX) capabilities in organizations from startups to Fortune 500. He currently leads a global team focused on AI, automation, and usability at Phenom, a late-stage technology startup. Dr. Zarro has a Ph.D. in Information Science and an MSLIS from Drexel University. He has published several research papers and articles, and presents his work at conferences and industry events.

魏丁博士（Wei Ding, Ph.D.）是一位資深數位產品策略師和專案經理，擁有超過30年的使用者體驗設計、全通路溝通及消費者線上行為的經驗。她目前在美國消費者金融保護局（CFPB）領導數位產品團隊，負責所有面向消費者的數位產品的構思、設計和開發。魏博士擁有馬里蘭大學的信息科學博士學位，以及北京大學的學士和碩士學位。她發表了多篇研究論文和文章，並且經常在專業會議和行業論壇上發表演講。

林夏博士（Xia Lin, Ph.D.）是德雷克塞爾大學計算與資訊學院的教授。他擁有馬里蘭大學（College Park）信息科學博士學位，以及艾默里大學（Emory University）圖書館學碩士學位。他的主要研究領域包括信息視覺化、信息檢索、知識組織和數位管理。林博士已發表超過120篇研究論文，並獲得來自聯邦機構和產業的重大研究資助。

邁克爾·扎羅博士（Michael Zarro, Ph.D.）是一位策略與設計高管，擁有超過20年的經驗，專注於在從初創公司到《財富》500強企業中建立創新、研究、產品開發、設計思維和使用者體驗（UX）能力。他目前在Phenom這家晚期科技初創公司領導一個專注於人工智慧、自動化和可用性的全球團隊。扎羅博士擁有信息科學博士學位和德雷克塞爾大學的圖書館與信息科學碩士學位。他發表了幾篇研究論文和文章，並在會議和行業活動中展示他的研究成果。