Artificial Intelligence and Government: Examining the Roles and Uses of AI in Enhancing Government Operations
暫譯: 人工智慧與政府：探討人工智慧在提升政府運作中的角色與應用

《人工智慧與政府》提供了一個及時且全面的探索，探討人工智慧如何改變全球的公共機構。從氣候韌性和城市規劃到司法和公平的服務提供，本書檢視了人工智慧為治理核心帶來的深遠機會與挑戰。透過來自領先學者和實務者的見解，本書揭示了政府如何利用先進技術——如機器學習、數據分析和機器人技術——來預測社會需求、改善政策結果，並以新的方式與公民互動。

然而，隨著演算法日益影響公共生活的結構，本書並不迴避伴隨人工智慧崛起的緊迫倫理、法律和社會困境。它面對演算法偏見、問責制、隱私以及在數據主導的世界中對民主監督的迫切需求等問題。透過深入的案例研究、實證和概念調查、政策見解和專家分析，《人工智慧與政府》提供了對人工智慧對政府運作影響的多維理解，並為政策制定者、公共管理者、技術專家、研究人員和積極參與的公民提供實用指導。

本書的核心目標是彌補有關人工智慧整合進政府的關鍵知識缺口。它檢視了全球各國政府目前的人工智慧採用狀況，包括採用策略、準備框架，以及政府如何利用人工智慧技術進行創新，同時提供哲學性和前瞻性的批評。此外，本書分析了人工智慧採用的障礙，評估其對政策、服務質量和公民參與的影響，並提供解決方案以減輕實施挑戰。透過檢視公共部門中人工智慧的創新與倫理複雜性，本書使讀者具備建立更公平、更透明和未來準備機構所需的見解和原則。

第五章和第十章可在 link.springer.com 上以創用CC 4.0 國際授權開放存取。

Dr. Stephen K. Aikins is an Associate Professor and a former Director of the Master of Public Administration program in the School of Public Affairs at the University of South Florida. He has private and public sector experience working in various capacities in management, accounting, and auditing for nearly twenty years, ten of which were spent in the financial services industry. During the 2016/17 academic year, Dr. Aikins served as a Fulbright Scholar in Ghana, where he taught graduate-level courses at the Ghana Institute of Management and Public Administration and co-trained government of Ghana procurement officers on international best practices. His teaching and research interests include government technology, e-government, public budgeting and financial management, government auditing, financial crisis and regulatory governance, and political economy.

Dr. Aikins has published in various academic journals, including the British Journal of Educational Technology, Local Government Studies, International Journal of Public Administration, International Journal of Public Administration in the Digital Age, Public Finance and Management, Journal of Public Budgeting, Accounting and Financial Management, State and Local Government Review. He is the editor of Managing E-government Projects: Concepts, Issues and Best Practices and the co-editor of Web 2.0 Technologies and Democratic Governance: Politics, Policy and Management Implications. Dr. Aikins holds a BSc degree in accounting from the University of Ghana, as well as an MBA in accounting and finance, an MS in management information systems, and a PhD in public administration from the University of Nebraska. He also holds multiple professional certifications in public accountancy, information systems auditing, risk management, and business management.

Dr. Tamara Dimitrijevska-Markoski earned her PhD in Public Affairs: Governance and Policy Research from the University of Central Florida in 2017 and is now an Assistant Professor of Public Administration in the School of Public Affairs at the University of South Florida. Before joining USF, she was a core MPPA faculty member in the Department of Political Science and Public Administration at Mississippi State University. Her primary research expertise is in performance measurement and management, local governments, collaborative service delivery, and public management. Her research has been published in Public Administration Review, Administration and Society, Public Performance and Management Review, Public Administration Quarterly, Local Government Studies, Public Integrity, International Journal of Public Performance Management, International Journal of Public Policy, Public Organization Review, and others.

Dr. Dimitrijevska Markoski was Treasurer for the ASPA Section on Public Performance and Management (SPPM) and is an active board member of the section. Most recently, her co-authored article, "Service Delivery During Crises: The Effects of Organizational Capacity, Collaboration, and Public Service Motivation on Organizational Resilience," received the Best Article Award from the ASPA's Section on Professional and Organizational Development and Public Administration Quarterly.

史蒂芬·K·艾金斯博士（Dr. Stephen K. Aikins）是南佛羅里達大學公共事務學院的副教授及公共行政碩士課程的前任主任。他在管理、會計和審計領域擁有近二十年的私營和公共部門經驗，其中十年是在金融服務行業度過的。在2016/17學年，艾金斯博士擔任富布萊特學者，前往加納，在加納管理與公共行政學院教授研究生課程，並共同培訓加納政府的採購官員，教授國際最佳實踐。他的教學和研究興趣包括政府科技、電子政府、公共預算與財務管理、政府審計、金融危機與監管治理，以及政治經濟學。

艾金斯博士在多個學術期刊上發表過文章，包括《英國教育科技期刊》（British Journal of Educational Technology）、《地方政府研究》（Local Government Studies）、《國際公共行政期刊》（International Journal of Public Administration）、《數位時代的國際公共行政期刊》（International Journal of Public Administration in the Digital Age）、《公共財政與管理》（Public Finance and Management）、《公共預算、會計與財務管理期刊》（Journal of Public Budgeting, Accounting and Financial Management）、《州與地方政府評論》（State and Local Government Review）。他是《管理電子政府專案：概念、議題與最佳實踐》（Managing E-government Projects: Concepts, Issues and Best Practices）的編輯，以及《Web 2.0技術與民主治理：政治、政策與管理的影響》（Web 2.0 Technologies and Democratic Governance: Politics, Policy and Management Implications）的共同編輯。艾金斯博士擁有加納大學的會計學士學位，以及內布拉斯加大學的會計與金融MBA、管理資訊系統碩士學位和公共行政博士學位。他還擁有多項公共會計、資訊系統審計、風險管理和商業管理的專業認證。

塔瑪拉·迪米特里耶夫斯卡-馬科斯基博士（Dr. Tamara Dimitrijevska-Markoski）於2017年在中佛羅里達大學獲得公共事務：治理與政策研究的博士學位，現為南佛羅里達大學公共事務學院的公共行政助理教授。在加入南佛羅里達大學之前，她是密西西比州立大學政治科學與公共行政系的核心MPPA教員。她的主要研究專長包括績效衡量與管理、地方政府、協作服務交付和公共管理。她的研究成果已發表於《公共行政評論》（Public Administration Review）、《行政與社會》（Administration and Society）、《公共績效與管理評論》（Public Performance and Management Review）、《公共行政季刊》（Public Administration Quarterly）、《地方政府研究》（Local Government Studies）、《公共誠信》（Public Integrity）、《國際公共績效管理期刊》（International Journal of Public Performance Management）、《國際公共政策期刊》（International Journal of Public Policy）、《公共組織評論》（Public Organization Review）等期刊。

迪米特里耶夫斯卡-馬科斯基博士曾擔任美國公共行政協會（ASPA）公共績效與管理（SPPM）分會的財務主管，並且是該分會的活躍董事會成員。最近，她共同撰寫的文章《危機期間的服務交付：組織能力、合作與公共服務動機對組織韌性的影響》（'Service Delivery During Crises: The Effects of Organizational Capacity, Collaboration, and Public Service Motivation on Organizational Resilience'）獲得了ASPA專業與組織發展分會及《公共行政季刊》的最佳文章獎。