Hybrid Attention in Organizations: How Artificial Intelligence Augments Learning, Decision-Making, and Human Intelligence
暫譯: 組織中的混合注意力：人工智慧如何增強學習、決策與人類智慧
Ramos, Isabel, Bergener, Katrin, Stein, Armin
相關主題
商品描述
This book places human, artificial, and organizational attention at the center of understanding how AI reshapes learning and decision-making in organizations. Integrating insights from an undergraduate information systems seminar, it draws on three systematic literature reviews and an integrative synthesis to develope a multi-level account of AI as an attentional actor that filters, highlights, and structures information. Situating its analysis across information systems, organizational learning, knowledge management, and human-centered AI, the book synthesizes insights from more than 90 studies to show how attention mechanisms have become organizational capabilities influencing knowledge processes and sensemaking. The book argues that AI's value lies not in replacing human judgment but in augmenting human attention, with effective decisions emerging from the interplay between artificial signal detection and human contextual reasoning. It emphasizes that this potential depends on transparent, human-centered design and governance to prevent bias, overreliance, or loss of agency. By conceptualizing hybrid human-AI attention as an organizational capability, the book offers a unifying lens that links AI design, cognition, and decision processes, challenging automation-centric narratives and highlighting the need for deliberate attentional governance in responsible AI adoption. The book addresses researchers and practitioners seeking insights into AI and attention while also supporting educators and students with clear guidance on conducting rigorous, structured literature analyses.
商品描述(中文翻譯)
本書將人類、人工智慧及組織注意力置於理解人工智慧如何重塑組織中的學習與決策的核心。透過整合本科資訊系統研討會的見解，並基於三項系統性文獻回顧及綜合性綜述，發展出一個多層次的人工智慧作為注意力行為者的論述，該行為者過濾、突顯並結構化資訊。本書的分析涵蓋資訊系統、組織學習、知識管理及以人為中心的人工智慧，綜合了超過90項研究的見解，顯示注意力機制已成為影響知識過程與意義建構的組織能力。本書主張，人工智慧的價值不在於取代人類判斷，而在於增強人類注意力，並且有效的決策源於人工信號檢測與人類情境推理之間的相互作用。本書強調，這一潛力依賴於透明的以人為中心的設計與治理，以防止偏見、過度依賴或喪失主導權。通過將混合的人類-人工智慧注意力概念化為一種組織能力，本書提供了一個統一的視角，將人工智慧設計、認知與決策過程聯繫起來，挑戰以自動化為中心的敘事，並強調在負責任的人工智慧採用中進行有意識的注意力治理的必要性。本書針對尋求人工智慧與注意力見解的研究者與實務工作者，同時也為教育者與學生提供進行嚴謹、結構化文獻分析的清晰指導。
作者簡介
Dr. Isabel Ramos is an Associate Professor with Habilitation at the Department of Information Systems of the University of Minho in Portugal, where she conducts research on information systems, innovation, knowledge management, resilience and digital transformation. She has served in academic leadership roles, including Director of the Doctoral Programme in Information Systems and Technologies and President of the Portuguese Association for Information Systems. She has also held international positions such as Chair of the IFIP Technical Committee on Information Systems and Vice-President for membership services and chapters of the Association for Information Systems. Ramos's contributions to the field have been recognised with awards such as the IFIP Outstanding Service Award and the IFIP Silver Core Award, and she has co-authored numerous scientific publications.
Dr. Katrin Bergener is a faculty member in the Department of Information Systems at the University of Münster, Germany, where her research focuses on creativity management, innovation, group support, and virtual group processes. She holds a doctorate (Dr. rer. pol.) from the University of Münster and has studied both information systems and linguistics, including an exchange year at the University of Auckland. Since 2024, she has been the Managing Director of the European Research Center for Information Systems (ERCIS), and she has held various academic leadership roles at the University of Münster, including coordinator of the University of Münster Centre for Europe. Dr. Bergener has contributed extensively to information systems research and teaching, supervising theses and publishing work on digital innovation and collaborative processes.
Dr. Armin Stein is a faculty member in the Department of Information Systems at the University of Münster, Germany, where he focuses his research on business process management, gaming communities, and information systems education. He is also interested in diversity in the information systems research field. He earned his doctorate at the Münster School of Business and Economics in 2010, with earlier degrees in information systems completed at the same university. Since 2010, he has served as Managing Director of the European Research Center for Information Systems (ERCIS), and he also holds lectureships at the German-Vietnamese University and the University of Liechtenstein. Beyond teaching and administration, Dr. Stein contributes to the academic community through roles in major conferences and editorial activities.
作者簡介(中文翻譯)
伊莎貝爾·拉莫斯博士是葡萄牙米尼奧大學資訊系統系的副教授，並擁有資格認證，她的研究領域包括資訊系統、創新、知識管理、韌性和數位轉型。她曾擔任學術領導職位，包括資訊系統與技術博士課程主任及葡萄牙資訊系統協會會長。她還曾擔任國際職位，如國際資訊處理聯盟（IFIP）資訊系統技術委員會主席及資訊系統協會會員服務與分會副會長。拉莫斯在該領域的貢獻獲得了多項獎項的認可，包括IFIP傑出服務獎和IFIP銀核心獎，她還共同撰寫了多篇科學出版物。
卡特琳·貝爾根納博士是德國明斯特大學資訊系統系的教職員，她的研究重點在於創意管理、創新、團體支持和虛擬團體過程。她擁有明斯特大學的博士學位（Dr. rer. pol.），並且學習過資訊系統和語言學，包括在奧克蘭大學的交流學年。自2024年以來，她擔任歐洲資訊系統研究中心（ERCIS）的執行董事，並在明斯特大學擔任過多個學術領導職位，包括明斯特大學歐洲中心的協調員。貝爾根納博士在資訊系統研究和教學方面做出了廣泛的貢獻，指導論文並發表有關數位創新和協作過程的研究成果。
阿爾敏·施泰因博士是德國明斯特大學資訊系統系的教職員，他的研究專注於業務流程管理、遊戲社群和資訊系統教育。他也對資訊系統研究領域的多樣性感興趣。他於2010年在明斯特商學院獲得博士學位，之前在同一所大學完成了資訊系統的學位。自2010年以來，他擔任歐洲資訊系統研究中心（ERCIS）的執行董事，並在德越大學和列支敦士登大學擔任講師。除了教學和行政工作外，施泰因博士還通過參與主要會議和編輯活動為學術社群做出貢獻。
