Cyber Crisis Management: The Practical Handbook on Crisis Management and Crisis Communication
暫譯: 網路危機管理：危機管理與危機溝通實用手冊

- Textbook cyber crises - First things first: the human factor in (cyber) crisis management - Cyber Crisis Response - Crisis Preparation - Cyber Crisis Prevention - Post Crisis Care: post-crisis care and follow-up - At a glance: Seven Deadly Sins of Cyber Crisis Management.