Navigating Through the Fog of Negotiation: An Investigation of How Negotiators Use Reference Points
暫譯: 穿越談判迷霧:談判者如何運用參考點的研究
Mann, Michel
相關主題
商品描述
Negotiations are an integral part of our daily lives, but they can also be challenging and complex. To successfully navigate the fog of negotiation, people rely on reference points--comparison standards for evaluating potential and final negotiation outcomes. They enable negotiators to make smart decisions and take effective action despite difficult circumstances. But how do these reference points emerge? What functions do they serve in negotiations? And how can they be utilized to shape outcomes? This book delves into the psychology of reference points in negotiations, exploring how they influence decision-making, behavior and negotiated outcomes. By uncovering their mechanisms, this work provides insights for understanding, predicting and refining negotiation techniques--essential knowledge for researchers, professionals and anyone aiming to negotiate more effectively.
商品描述(中文翻譯)
談判是我們日常生活中不可或缺的一部分,但它們也可能是具有挑戰性和複雜性的。為了成功地穿越談判的迷霧,人們依賴參考點——用於評估潛在和最終談判結果的比較標準。這些參考點使談判者能夠在困難的情況下做出明智的決策並採取有效的行動。但這些參考點是如何產生的?它們在談判中扮演什麼角色?又該如何利用它們來塑造結果?
本書深入探討談判中參考點的心理學,探索它們如何影響決策、行為和談判結果。通過揭示其機制,本書提供了理解、預測和完善談判技巧的見解——這對於研究人員、專業人士以及任何希望更有效地進行談判的人來說,都是必備的知識。
作者簡介
Michel Mann is Professor of Business Administration at the DHBW Heilbronn. In the Retail Management degree programme, he focuses on marketing and sales, in particular negotiation and influencing techniques. He also trains and advises companies and professionals on marketing and sales issues.
作者簡介(中文翻譯)
米歇爾·曼(Michel Mann)是海爾布隆應用科技大學(DHBW Heilbronn)商業管理系的教授。在零售管理學位課程中,他專注於行銷和銷售,特別是談判和影響技巧。他還為企業和專業人士提供行銷和銷售問題的培訓和諮詢。