Communicating and Organizing in Complex Operational Situations: An Empirical Study of Communication Structures in Staff Work
暫譯: 在複雜操作情境中的溝通與組織：員工工作中溝通結構的實證研究
Celikler, Jana M.
- 出版商: Springer
- 出版日期: 2025-08-26
- 售價: $4,930
- 貴賓價: 9.8 折 $4,831
- 語言: 英文
- 頁數: 236
- 裝訂: Quality Paper - also called trade paper
- ISBN: 3658489545
- ISBN-13: 9783658489540
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相關分類:
管理與領導 Management-leadership
海外代購書籍(需單獨結帳)
相關主題
商品描述
Jana M. Celikler examines the creation, maintenance, and design of communication structures and processes within situation briefings in the staff work of civil and disaster protection organizations. Based on a conversation analysis of 45 situation briefings, which the author documented through participant observation, she develops a phase model that represents the individual phases in the communication process of a situation briefing, taking into account phase-specific communication patterns. Based on her findings, she formulates design recommendations for conducting situation briefings.
商品描述(中文翻譯)
Jana M. Celikler 研究了在民事及災害防護組織的工作中，情境簡報的溝通結構和過程的創建、維護和設計。根據對 45 次情境簡報的對話分析，這些簡報是作者透過參與觀察所記錄的，她發展出一個階段模型，該模型代表了情境簡報溝通過程中的各個階段，並考慮到階段特定的溝通模式。根據她的研究結果，她提出了進行情境簡報的設計建議。
作者簡介
Jana M. Celikler received her doctorate under the supervision of Univ.-Prof. Dr.-Ing. habil. Dr. mont. Eva-Maria Kern at the Chair of Knowledge Management and Business Process Design at the Faculty of Economics and Organizational Sciences at the University of the Bundeswehr Munich. Her research interest lies in the organizational and communication scientific investigation of High Reliability Organizations.
作者簡介(中文翻譯)
雅娜·M·切利克勒在慕尼黑聯邦國防軍大學經濟與組織科學院的知識管理與商業流程設計講座下，接受了由大學教授、博士後、博士工程師艾娃·瑪莉亞·科恩的指導，獲得博士學位。她的研究興趣在於對高可靠性組織的組織與溝通科學的探討。
