The Intentional Field Service Engineer: 2nd Edition
暫譯: 意圖式現場服務工程師：第二版

Breeden, Bruce a.

The Intentional Field Service Engineer: 2nd Edition
  • 出版商: Independently Published
  • 出版日期: 2022-10-26
  • 售價: $730
  • 貴賓價: 9.5 折 $694
  • 語言: 英文
  • 頁數: 166
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 9798846706125
  • ISBN-13: 9798846706125

    • 海外代購書籍(需單獨結帳)

商品描述

Breeden's experience in sales growth through customer centric experiences and the role field service engineers become as trusted advisors is introduced with practical how to steps. A business guide to the field service industry!

Expert Bruce A. Breeden explains his exclusive Field Service 7(SM) program, which defines tools to help field engineers (FSEs) and provides tips and tricks for the field service industry. He offers action items at the end of each chapter so that you can effectively and efficiently implement these new skills.

The author presents his GRIP methodology, which explores how to interact with customers and maximize your business organization's results as a trusted advisor-thus leading to brand loyalty and satisfaction.

Breeden's real-life success stories are guaranteed to inspire new and progressing FSEs into going the extra mile to maximize business performance. Learn what it takes to thrive in the booming field service industry with a veteran who wants to help you get started, succeed, and thrive!

商品描述(中文翻譯)

Breeden 在透過以客戶為中心的體驗來促進銷售增長方面的經驗，以及現場服務工程師作為受信任顧問的角色，將以實用的步驟介紹。這是一本針對現場服務行業的商業指南！

專家 Bruce A. Breeden 解釋了他獨家的 Field Service 7(SM) 計劃，該計劃定義了幫助現場工程師 (FSEs) 的工具，並提供了現場服務行業的技巧和竅門。他在每一章的結尾提供了行動項目，以便您能夠有效且高效地實施這些新技能。

作者提出了他的 GRIP 方法論，探討如何與客戶互動並最大化您的商業組織作為受信任顧問的成果，從而促進品牌忠誠度和滿意度。

Breeden 的真實成功故事保證能激勵新進和進步中的 FSEs 付出額外的努力，以最大化商業表現。與一位希望幫助您入門、成功並蓬勃發展的資深人士一起，了解在蓬勃發展的現場服務行業中茁壯成長所需的條件！

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