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商品描述
Predictable Ops is a practical leadership framework for IT operations leaders and their business partners navigating the complexities of AI-driven transformation. The book delivers eight clear rules grouped into two tracks: Operational Trust and Preparation & Foresight. This system helps leaders build reliable, cost-aware, resilient services -- and lead decisively when machine-driven insights must be balanced with human judgment.
Each rule includes real-world anecdotes -- from cloud migrations and vendor licensing negotiations to critical incident communications and team accountability gaps. Predictable Ops makes the system repeatable through reflection questions, templates, and 'Try It This Week' actions.
Where other books focus narrowly on DevOps, SRE, or AI strategy, Predictable Ops bridges the daily realities of operations leaders who must stabilize services while explaining the risks and value of AI to partners who depend on them.
With trust, clear forecasting, transparent communication, and decisive leadership, Predictable Ops shows readers how to deliver services that stay stable, boring, and trusted -- so that AI and future platforms multiply value instead of chaos.
商品描述(中文翻譯)
《可預測的運營》是針對 IT 運營領導者及其商業夥伴的一個實用領導框架，旨在幫助他們應對 AI 驅動轉型的複雜性。本書提供了八條明確的規則，分為兩個主題：運營信任和準備與前瞻。這個系統幫助領導者建立可靠、具成本意識和韌性的服務，並在機器驅動的洞察必須與人類判斷平衡時果斷領導。
每條規則都包含真實世界的軼事——從雲端遷移和供應商授權談判到關鍵事件通訊和團隊責任缺口。《可預測的運營》通過反思問題、模板和「本週嘗試」的行動使這個系統可重複。
與其他書籍狹隘地專注於 DevOps、SRE 或 AI 策略不同，《可預測的運營》橋接了運營領導者的日常現實，他們必須穩定服務，同時向依賴他們的夥伴解釋 AI 的風險和價值。
通過信任、清晰的預測、透明的溝通和果斷的領導，《可預測的運營》向讀者展示如何提供穩定、無趣且值得信賴的服務，讓 AI 和未來的平台能夠增值而非帶來混亂。
作者簡介
Robert Seeman has 30+ years of experience in IT operations leadership, overseeing major transformations from on-prem infrastructure to cloud-based platforms, multi-million-dollar cost modeling, and AI-driven Ops tools. He is a trusted advisor on vendor negotiations, service resiliency, and real-world team accountability. He is an author and speaker on practical frameworks for operations leaders who need to build trust, stability, and foresight in the Age of AI.
作者簡介(中文翻譯)
羅伯特·西曼（Robert Seeman）在IT運營領導方面擁有超過30年的經驗，負責從本地基礎設施轉型到雲端平台的重大變革，進行數百萬美元的成本建模，以及AI驅動的運營工具。他是供應商談判、服務韌性和現實世界團隊問責制的可信顧問。他是一本書的作者和演講者，專注於為需要在AI時代建立信任、穩定性和前瞻性的運營領導者提供實用框架。
