Telecom Audit : A Complete Cost-Reduction Strategy for Your Corporate Telecommun
M S Mastel
- 出版商: McGraw-Hill Education
- 出版日期: 2003-01-23
- 售價: $2,550
- 貴賓價: 9.5 折 $2,423
- 語言: 英文
- 頁數: 403
- 裝訂: Paperback
- ISBN: 0071410546
- ISBN-13: 9780071410540
海外代購書籍(需單獨結帳)
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商品描述
Phone systems, service, data networks, and the Internet are critical pieces
of any company’s communications. And most IT professionals don’t understand the
effects of deregulation and parallel technologies on the bottom line.
Telecommunications companies have more than a 30% error rate on their
billing each month. There are only about 4,000 telecom consultants in the
country who do nothing but find errors on bills. The economy seems to be crying
out for just this type of study.
This work explores the various
technologies in terms of cost and ROI, sets up some case studies to solve real
communications issues, offers cheap ways to meet bandwidth requirements, looks
at the players in the marketplace in terms of technology as well as cost,
explains what a tariff is and how it can be made to work for you, gives a better
understanding of telecom taxes, which ones are required and to what degree, and
provides international strategies to manage costs of a national and global
network. Reading this book will be like hiring that telecom consultant.
· SAVINGS!!! – realize 40-60% savings with the information contained in
the book
· “Show me the money” demo included
· Review – assessing bills
to know if you’re overpaying
· Analysis – benchmarking, comparative
technologies, ROI, tariff info, etc.
· Negotiation – how to work with your
various services to ensure you’re getting the best rates possible
· Cost
Justification – finding costs in other areas to justify expenditure in
technology
· Vendor Management – understanding where and how to go to get the
best price
· Recovery of capital – finding out if and when you’ve overpaid,
and getting back $$$ when it’s due
· Tax Rebates, Relocations, Growth
Assessment, and Telemanagement – exploring all the angles to get the most of
your telecom dollars
Contents
Foreword
Preface
Acknowledgments
List of Telecom
Acronyms
Chapter 1: Introduction
Chapter 2: The Black Hats and the White Hats
Chapter 3:
Demystifying Your Phone Bill
Chapter 4: Managing Your
Local Phone Bill
Chapter 5: Optimizing Local
Services
Chapter 6: Long-Distance
Auditing
Chapter 7: Toll-Free
Services
Chapter 8: Auditing
Contracts
Chapter 9: Wireless
Chapter 10: Taxes and Surcharges
Chapter 11: Using
Technology to Save Money: Access Technologies
Chapter
12: Using Technology to Save Money: Transport
Technologies
Chapter 13: Performing a Cost-Benefit
Analysis
Chapter 14: International
Considerations
Chapter 15:
Conclusion
Appendix A: Common Uniform Service
Order Codes
Appendix B: Audit
Plan
Appendix C: Worksheet for Rough Comparison of
Long-Distance Plans
Appendix D: A Brief View of
Current International Telecom Trends
Appendix E:
List of Reliable Vendors and Consultants
Appendix
F: Managing Your Issues with the LEC
Appendix G:
Erlang Table
Appendix H:
Glossary
Appendix I:
Bibliography
Index