Telecommunications Billing Systems

Usable programs in:

* MS Access

* MS Excel

* MS Project

* MS Word formats

In telecom, the right billing system, operating efficiently, is key to profitability. Telecommunications Billing Systems — from two of the field’s top consultants—is the first and only book to offer comprehensive, practical help to telecom managers facing strategic decisions in this important area. This indispensable resource helps you—

* Define your business’s needs

* Get the most bang for the company’s buck

* Apply practical guidelines for suitable product choices

* Determine the right technical architectures

* Implement new systems seamlessly with ready-made plans

* Save time and duck headaches when migrating

* Find answers on wired, wireless, and Internet services

* Develop acceptance criteria and testing procedures

* Modify sample RFPs to fit your needs

DIRECT LINE TO ANSWERS

Go right to the information you really want with this practical, easy-to-follow guide. Whether you want to start at ground level and proceed step by step through a complete education in billing systems and their strategic impacts, or jump directly to how-tos for a successful conversion, Telecommunications Billing Systems has what you need to make every aspect of selection, implementation, and conversion easier.

Top-tier strategizing on telecom billing systems used to be pricey. But with this guide from two of the field’s most sought-after consultants, cutting-edge expertise is now affordable.

Contents            

   SECTION I: WHAT DOES A BILLING SYSTEM DO?
    Chapter 1: Introduction to What Billing Systems Do
    Chapter 2: Customer Accounts
    Chapter 3: Product Descriptions
    Chapter 4: Business and Operational Management
    Chapter 5: Processing Usage
    Chapter 6: Processing One-Time and Recurring Charges
    Chapter 7: Compiling the Bill
    Chapter 8: Bill Rendering
    Chapter 9: Bill Distribution
    Chapter 10: Account Maintenance
    Chapter 11: Payments, Collection, and Treatment
    Chapter 12: Reports, Data Feeds, and Query Databases
    Chapter 13: Account and System Controls
   SECTION II: BILLING SYSTEMS AND BUSINESS STRATEGY
    Chapter 14: What Does Your Business Need?
    Chapter 15: Defining Products and Services
    Chapter 16: Consolidating and Analyzing Product Information
    Chapter 17: Customer Considerations
    Chapter 18: Regulatory and Tax Considerations
    Chapter 19: Cash Flow Considerations
    Chapter 20: Interfacing System and Process Considerations
   SECTION III: SELECTING A BILLING SYSTEM SOLUTION
    Chapter 21: Business Requirements and Billing Solution Selection
    Chapter 22: Customer Level Requirements
    Chapter 23: Product/Service Level Requirements
    Chapter 24: Operational and Systems Level Requirements
    Chapter 25: Data Interfaces to Billing Systems
    Chapter 26: Billing-Related Standards
    Chapter 27: Unique Billing Considerations
    Chapter 28: Managing and Prioritizing Requirements
    Chapter 29: Types of Products and Vendors
    Chapter 30: Identifying and Qualifying Vendors
    Chapter 31: What is an RFI?
    Chapter 32: Using RFI Responses
    Chapter 33: Writing a Good RFP
    Chapter 34: Evaluating Proposals
    Chapter 35: Negotiating a Billing Solution Contract
   SECTION IV: IMPLEMENTING A BILLING SYSTEM
    Chapter 36: Overall Project Plan
    Chapter 37: Preparation Planning
    Chapter 38: Planning Your Implementation
    Chapter 39: Planning Integration
    Chapter 40: Planning Conversion/Migration from Legacy Billers
    Chapter 41: Testing
     APPENDIX A: DATA GATHERING FORMS
     APPENDIX B: REQUIREMENTS DOCUMENT MODELS
     APPENDIX C: DOCUMENT MODELS
     APPENDIX D: RESOURCES
     GLOSSARY
     INDEX

在CD-ROM上：
可使用的程式有：
- MS Access
- MS Excel
- MS Project
- MS Word 格式

在電信領域中，正確且高效運作的計費系統對於盈利能力至關重要。《電信計費系統》是兩位頂尖顧問所撰寫的第一本也是唯一一本提供全面實用幫助的書籍，針對在這個重要領域面臨戰略決策的電信經理。這本不可或缺的資源將幫助您：
- 定義您企業的需求
- 獲得最大的效益
- 應用適合的產品選擇的實用指南
- 確定正確的技術架構
- 使用現成的計劃無縫實施新系統
- 在遷移時節省時間並避免麻煩
- 在有線、無線和互聯網服務方面尋找答案
- 制定驗收標準和測試程序
- 修改樣本RFP以符合您的需求

直接獲取答案：
使用這本實用且易於遵循的指南，您可以直接獲取您真正想要的資訊。無論您是想從基礎開始，逐步進行完整的計費系統教育及其戰略影響，還是直接跳到成功轉換的操作指南， 《電信計費系統》都提供了您所需的一切，使選擇、實施和轉換的每個方面都更加容易。

頂尖的電信計費系統策略曾經價格昂貴。但是，隨著這本來自兩位最受追捧顧問的指南，尖端專業知識現在變得更加負擔得起。

目錄：
第一部分：計費系統的功能
- 第1章：計費系統簡介
- 第2章：客戶帳戶
- 第3章：產品描述
- 第4章：業務和運營管理
- 第5章：處理使用情況
- 第6章：處理一次性和定期費用
- 第7章：編制帳單
- 第8章：帳單呈現
- 第9章：帳單分發
- 第10章：帳戶維護
- 第11章：付款、收款和處理
- 第12章：報告、數據提供和查詢數據庫
- 第13章：帳戶和系統控制

第二部分：計費系統與業務策略
- 第14章：您的業務需要什麼？
- 第15章：定義產品和服務
- 第16章：整合和分析產品信息
- 第17章：客戶考慮因素
- 第18章：法規和稅務考慮因素
- 第19章：現金流考慮因素
- 第20章：系統和流程接口考慮因素

第三部分：選擇計費系統解決方案
- 第21章：業務需求和計費解決方案選擇
- 第22章：客戶層級需求
- 第23章：產品/服務層級需求
- 第24章：運營和系統層級需求
- 第25章：與計費系統的數據接口
- 第26章：與計費相關的標準
- 第27章：獨特的計費考慮因素