IT Manager's Handbook, 3/e : Getting your new job done (Paperback)

Making the move from an IT technician or team member to management is one of the most difficult career steps you'll face. Help from management and targeted training can be hard to come by - and your success depends on your ability to adapt to your new role almost overnight. You might have years of experience in the trenches, but you'll quickly find that managing a team, setting budgets, and creating a winning strategy for the first time can be daunting tasks.

Now in its third edition, IT Manager's Handbook provides a practical reference that you will return to again and again in an ever-changing corporate environment where the demands on IT continue to increase. Make your first 100 days really count with the fundamental principles and core concepts critical to your success as a new IT Manager. The book also includes discusses how to develop an overall IT strategy as well as demonstrate the value of IT to the company.

In this book, you'll learn how to:

• Manage your enterprise's new level of connectivity with a NEW chapter covering social media, handheld devices, and more
• Implement and optimize cloud services to provide a better experience for your mobile and virtual workforce at a lower cost to your bottom line
• Integrate mobile applications into your company's strategy
• Manage the money, including  topics such as department budgets and leasing versus buying 
• Work with your "customers", whomever those might be for your IT shop
• Hire, train, and manage your team and their projects so that you come in on time and budget
• Secure your systems to face some of today's most challenging security challenges

從IT技術人員或團隊成員轉向管理職位是你將面臨的最困難的職業步驟之一。管理層的幫助和有針對性的培訓可能難以獲得 - 你的成功取決於你能否在幾乎一夜之間適應新角色。你可能在戰場上有多年的經驗，但你很快就會發現，管理團隊、制定預算和首次創建勝利策略可能是令人畏懼的任務。

現在的第三版《IT經理手冊》提供了一個實用的參考資料，在不斷變化的企業環境中，IT的需求不斷增加，你將一再回頭查閱。通過基本原則和核心概念，使你作為新任IT經理的成功真正有意義。該書還討論了如何制定整體IT戰略以及展示IT對公司的價值。

在這本書中，你將學到如何：

- 通過涵蓋社交媒體、手持設備等內容的新章節，管理企業的新連接水平
- 實施和優化雲服務，以提供更好的體驗給移動和虛擬工作人員，同時降低成本
- 將移動應用程序整合到公司的戰略中
- 管理財務，包括部門預算和租購等話題
- 與你的“客戶”合作，無論你的IT部門的客戶是誰
- 招聘、培訓和管理你的團隊及其項目，以便按時和按預算完成
- 保護你的系統以應對當今一些最具挑戰性的安全問題