IT Services: Costs, Metrics, Benchmarking and Marketing (Paperback)

Anthony Tardugno

  • 出版商: Prentice Hall
  • 出版日期: 2000-03-20
  • 售價: $2,100
  • 貴賓價: 9.5$1,995
  • 語言: 英文
  • 頁數: 230
  • 裝訂: Paperback
  • ISBN: 0132621959
  • ISBN-13: 9780132621953
  • 相關分類: 行銷/網路行銷 Marketing
  • 立即出貨 (庫存=1)



Offers a total roadmap for executives building enterprise-wide operations centers; practical help for managers seeking to deliver cost effective support and invaluable insight for IT customers who need to know what they can expect from their technology professionals. DLC: Computer service industry.