Facilitating Professional Scrum Teams: Improve Team Alignment, Effectiveness and Outcomes

Unlock the true power of collaboration within Scrum Teams and beyond with this practical guide packed with tips, tools, and real-life scenarios to elevate your facilitation skills.

Scrum requires healthy collaboration, not just between the members of the Scrum Team, but also between the Scrum Team and its stakeholders to gather feedback and input. Collaboration is the heart of thriving Scrum Teams, but most available resources on collaboration focus solely on meeting formats and neglect to show how Scrum Teams truly harmonize their efforts and make informed decisions effectively.

This book bridges the gap by not only providing effective facilitation techniques but also delving into the how and why of facilitation--all geared toward improving effectiveness, achieving impactful outcomes, and helping Scrum Teams work through challenges.

• Obtain tools and insights for Scrum Teams to better facilitate team interactions to leverage group diversity.
• Learn from real-world scenarios that illustrate common Scrum Team challenges and how they can be overcome with effective and timely facilitation.
• Discover comprehensive facilitation approaches accompanied with effective guidance on when to use them, how they can be combined, and how they can help to achieve desired outcomes.

發揮 Scrum 團隊內外協作的真正力量，這本實用指南充滿了技巧、工具和實際情境，提升您的引導能力。

Scrum 需要健康的協作，不僅僅是在 Scrum 團隊成員之間，還包括 Scrum 團隊與利益相關者之間的協作，以收集反饋和意見。協作是蓬勃發展的 Scrum 團隊的核心，但大多數關於協作的資源僅僅關注會議形式，忽略了如何使 Scrum 團隊真正協調努力並有效地做出明智決策。

本書彌補了這一差距，不僅提供有效的引導技巧，還深入探討引導的「如何」和「為什麼」，旨在提高效能、實現有影響力的結果，並幫助 Scrum 團隊克服挑戰。

- 獲取工具和見解，幫助 Scrum 團隊更好地引導團隊互動，發揮團體多樣性的優勢。
- 從實際情境中學習，這些情境說明了常見的 Scrum 團隊挑戰以及如何通過有效和及時的引導克服這些挑戰。
- 發現全面的引導方法，並提供有效的指導，告訴您何時使用它們，如何結合它們，以及如何幫助實現期望的結果。

Patricia Kong helps organizations thrive in a complex world by focusing on enterprise innovation, leadership, and teams. She is a people advocate and fascinated by organizational behaviors and misbehaviors. She is co-author of both The Nexus Framework for Scaling Scrum (Addison-Wesley, 2017) and Facilitating Professional Scrum Teams (Addison-Wesley, 2024).

Glaudia Califano is an agile and lean practitioner and mentor, working with and within teams. She loves to be hands-on, coming up with new ideas, and learning from those around her. Glaudia divides her time between the UK and Spain with her partner and her two dachshunds.

David Spinks is an experienced software developer, Scrum Master, and accredited trainer of Scrum and The Kanban Method. He believes in creating environments where empowerment, autonomy and flexibility enable teams to do the best work possible. David is based in Buckinghamshire, UK.

Patricia Kong（帕特里夏·孔）通過關注企業創新、領導力和團隊，幫助組織在複雜的世界中茁壯成長。她是一位人民倡導者，對組織行為和不良行為深感興趣。她是《The Nexus Framework for Scaling Scrum》（Addison-Wesley，2017）和《Facilitating Professional Scrum Teams》（Addison-Wesley，2024）的合著者。

Glaudia Califano（格勞迪亞·卡利法諾）是一位敏捷和精益實踐者和導師，與團隊合作並在團隊中工作。她喜歡親自動手，提出新的想法，並從周圍的人中學習。Glaudia將她的時間分配在英國和西班牙，與她的伴侶和兩只達克斯獵犬一起生活。

David Spinks（大衛·斯平克斯）是一位經驗豐富的軟件開發人員、Scrum Master和Scrum和看板方法的認可培訓師。他相信創造一個能夠使團隊做出最佳工作的環境，激發權力、自主和靈活性。大衛居住在英國的巴克斯郡。