Transforming Enterprise

William H. Dutton, Brian Kahin, Ramon O'Callaghan, Andrew W. Wyckoff

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Innovators across all sectors of society are using information and communication technology to reshape economic and social activity. Even after the boom -- and despite the bust -- the process of structural change continues across organizational boundaries. Transforming Enterprise considers the implications of this change from a balanced, post-bust perspective. Original essays examine the impact on the economy as a whole, and, in particular, the effect on productivity; the role of information technology in creating and using knowledge -- especially knowledge that leads to innovation; and new organizational models, as seen in the interlocking and overlapping networks made possible by the Internet. The authors also analyze structural changes in specific sectors, including the effect of information technology on the automotive industry, demand-driven production and flexible value chains in the personal computer industry, and new models of outsourced manufacturing in the electronics industry. The final essays examine the societal implications of the diverse ways that information technologies are used -- across individuals, groups, communities, and nations -- and considering questions of access and the digital divide.

William H. Dutton is Professor of Internet Studies and Director of the Oxford Internet Institute, University of Oxford.

Brian Kahin is Visiting Professor at the University of Michigan with joint appointments in the School of Information, the Ford School of Public Policy, and the Department of Communication Studies.

Ramon O'Callaghan is Professor of Information Systems and Management at the School of Economics and Business Administration, Tilburg University, the Netherlands.

Andrew W. Wyckoff is Head of the Economic Analysis and Statistics Division, Directorate for Science, Technology, and Industry, Organisation for Economic Co-operation and Development, Paris.

 

Table of Contents:

Preface
Brian Kahin
ix
Introductory Essays xiii
Technological Innovation in Organizations and Their Ecosystems
Ramon O'Callaghan
1
Continuity or Transformation? Social and Technical Perspectives on Information and Communication Technologies
William H. Dutton
13
I Transforming the Economy 25
1 Intangible Assets and the Economic Impact of Computers
Erik Brynjolfsson and Lorin M. Hitt
27
2 Projecting Productivity Growth: Lessons from the US Growth Resurgence
Dale W. Jorgenson, Mun S. Ho and Kevin J. Stiroh
49
3 The Impacts of ICT on Economic Performance: An International Comparison at Three Levels of Analysis
Dirk Pilat and Andrew W. Wyckoff
77
II Knowledge and Innovation 111
4 New Models of Innovation and the Role of Information Technologies in the Knowledge Economy
Dominique Foray
113
5 Using Knowledge to Transform Enterprises
Richard O. Mason and Uday M. Apte
131
6 Transformation through Cyberinfrastructure-Based Knowledge Environments
Daniel E. Atkins
155
III Networks and Organizations 177
7 Toward a Network Topology of Enterprise Transformation and Innovation
Panagiotis Damaskopoulos
179
8 IT-Enabled Growth Nodes in Europe: Concepts, Issues, and Research Agenda
Ramon O'Callaghan
199
9 Supernetworks: Paradoxes, Challenges, and New Opportunities
Anna Nagurney
229
IV Sector Transformation 255
10 Transforming Production in a Digital Era
John Zysman
257
11 Automotive Informatics: Information Technology and Enterprise Transformation in the Automobile Industry
John Leslie King and Kalle Lyytinen
283
12 The Role of Information Technology in Transforming the Personal Computer Industry
Kenneth L. Kraemer and Jason Dedrick
313
13 IT and the Changing Social Division of Labor: The Case of Electronics Contract Manufacturing
Boy Lüthje
335
V Community and Society, Home and Place 359
14 Public Volunteer Work on the Internet
Lee Sproull and Sara Kiesler
361
15 The Internet and Social Transformation: Reconfiguring Access
William H. Dutton
375
16 Impersonal Sociotechnical Capital, ICTs, and Collective Action among Strangers
Paul Resnick
399
17 The Tech-Enabled Networked Home: An Analysis of Current Trends and Future Promise
Alladi Venkatesh
413
18 The Social Impact of the Internet: A 2003 Update
John P. Robinson and Anthony S. Alvarez
437
19 Charting Digital Divides: Comparing Socioeconomic, Gender, Life Stage, and Rural-Urban Internet Access and Use in Five Countries
Wenhong Chen and Barry Wellman
467
Appendix 499
Contributors 513
Index 515

商品描述(中文翻譯)

描述:
社會各個領域的創新者正在利用資訊和通訊技術重塑經濟和社會活動。即使在繁榮和衰退之後,組織邊界的結構性變革過程仍在繼續。《轉型企業》從一個平衡的、衰退後的觀點考慮了這種變革的影響。原始的論文探討了對整個經濟的影響,特別是對生產力的影響;信息技術在創造和使用知識(尤其是導致創新的知識)方面的作用;以及互聯網所帶來的交錯和重疊網絡中的新組織模式。作者還分析了特定行業的結構性變化,包括信息技術對汽車行業的影響,需求驅動的生產和個人電腦行業中的靈活價值鏈,以及電子行業中的外包製造新模式。最後的論文探討了信息技術在個人、群體、社區和國家層面上的多樣化應用的社會影響,並考慮了訪問和數字鴻溝的問題。

目錄:
前言
簡介性論文
組織和其生態系統中的技術創新
連續性還是轉型?社會和技術創新的影響
特定行業的結構性變化
信息技術對汽車行業的影響
需求驅動的生產和個人電腦行業中的靈活價值鏈
電子行業中的外包製造新模式
信息技術應用的社會影響
訪問和數字鴻溝的問題