End-to-End Quality of Service over Cellular Networks: Data Services Performance Optimization in 2G/3G

Gerardo Gomez, Rafael Sanchez

End-to-End Quality of Service over Cellular Networks: Data Services Performance Optimization in 2G/3G
  • 出版商: Wiley
  • 出版日期: 2005-06-01
  • 定價: $3,980
  • 售價: 1.0 折 $399
  • 語言: 英文
  • 頁數: 316
  • 裝訂: Hardcover
  • ISBN: 0470011807
  • ISBN-13: 9780470011805

    • 立即出貨 (庫存=1)

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商品描述

Description:

This comprehensive resource contains a detailed methodology for assessing, analyzing and optimizing End-to-End Service Performance under different cellular technologies (GPRS, EDGE, WCDMA and CDMA2000). It includes guidelines for analyzing numerous different services, including FTP, WEB streaming and POC, including examples of analysis and troubleshooting from a user point-of-view.

  • Focuses on the end-user perspective, with a detailed analysis of the main sources of service performance degradation and a comprehensive description of mobile data services
  • Includes a detailed presentation of generic key performance indicators (KPIs) which can be re-defined to comply with each particular network
  • Provides service performance benchmarking for different technologies from real networks
  • Explores a new approach to service management known as customer experience management, including the reasons why it is overcoming traditional service management and its impact on revenues and customer satisfaction
  • Illustrates all points throughout using real world examples gleaned from cutting-edge research

This book draws together findings from authoritative sources that will appeal to cellular network operators and vendors. The theory-based, practical approach will be of interest to postgraduate students and telecommunication and consulting companies working in the field of cellular technologies.

 

 

Table of Contents:

List of Contributors.

Foreword.

Preface.

Acknowledgements.

1 Introduction (John Cullen, Mattias Wahlqvist and Gerardo Gómez).

1.1 Mobile Services in Perspective.

1.2 Mobile Technology Evolution.

1.3 Motivation for QoS.

References.

2 Cellular Wireless Technologies (Petteri Hakalin, Pablo Tapia, Juan Ramiro-Moreno, Raquel Rodríguez, M<sup>a</sup> Carmen Aguayo-Torres and Rafael Sánchez).

2.1 Introduction.

2.2 GSM/GPRS/EDGE.

2.3 WCDMA/HSDPA.

2.4 IS-95/CDMA2000-1x, EV-DV, EV-DO.

2.5 WLAN.

2.6 Future Outlook.

References.

3 Data Services Architecture and Standardization (Salvador Hierrezuelo, Alejandro Gil, Juan Guerrero, Raquel Rodríguez, Juan Torreblanca, Mattias Wahlqvist and Gerardo Gómez)

3.1 Introduction.

3.2 Services Architecture.

3.3 Data Protocols Characteristics.

3.4 SMS/MMS.

3.5 WAP.

3.6 Web.

3.7 Push-to-Talk over Cellular (PoC).

3.8 Network Gaming Services.

References.

4 Quality of Service Mechanisms (Raquel Rodríguez, Daniel Fernández, Héctor Montes, Salvador Hierrezuelo and Gerardo Gómez).

4.1 What is Quality of Service?

4.2 IP-Based QoS.

4.3 QoS Architecture in 3GPP and 3GPP2.

4.4 QoS Policy Management.

References.

5 End-to-End Service Performance Analysis (Rafael Sánchez, Gerardo Gómez, Pablo Ameigeiras, Jorge Navarro and Gabriel Ramos).

5.1 Introduction.

5.2 Service Performance Characterization.

5.3 Data Link Effects.

5.4 Transport and Application Layer Effects.

5.5 Impact of Network Dimensioning in the Service Performance.

References.

6 Service Performance Verification and Benchmarking (Rafael Sánchez, Manuel Martínez, Salvador Hierrezuelo, Juan Guerrero and Juan Torreblanca).

6.1 Introduction.

6.2 Key Performance Indicators.

6.3 Trial Methodology.

6.4 Technology Benchmarking.

6.5 Performance Analysis Example.

References.

7 Customer Experience Management (Brian Carroll).

7.1 Overview of Customer Experience Management.

7.2 CEM and Service Management.

7.3 Advantages CEM Brings to an Operator.

7.4 Summary.

References.

8 Service Performance Optimization (Gerardo Gómez, Juan Torreblanca and Mattias Wahlqvist).

8.1 Introduction.

8.2 Network-Level Optimization.

8.3 Transport-Level Optimization.

8.4 Compression Techniques.

8.5 Performance Enhancing Proxies.

References.

Glossary.

Index.

商品描述(中文翻譯)

描述：
這本全面的資源包含了評估、分析和優化不同蜂窩技術（GPRS、EDGE、WCDMA和CDMA2000）下端到端服務性能的詳細方法論。它包括了分析多種不同服務的指南，包括FTP、WEB串流和POC，並提供了從用戶角度進行分析和故障排除的示例。

重點在於從終端用戶的角度進行分析，詳細分析了服務性能退化的主要原因，並全面描述了移動數據服務。包括詳細介紹了可以重新定義以符合每個特定網絡的通用關鍵績效指標（KPI），並提供了來自真實網絡的不同技術的服務性能基準。探討了一種稱為客戶體驗管理的服務管理新方法，包括它為何超越傳統服務管理以及對收入和客戶滿意度的影響。通過從尖端研究中獲得的真實世界示例來說明所有觀點。

這本書匯集了來自權威來源的研究結果，將吸引蜂窩網絡運營商和供應商。基於理論的實用方法將對研究生和在蜂窩技術領域工作的電信和咨詢公司感興趣。

目錄：
1. 介紹
2. 蜂窩無線技術
3. 數據服務架構和標準化

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