Strategic Benchmarking Reloaded with Six Sigma: Improving Your Company's Performance Using Global Best Practice (Hardcover)

Description

A new update of the classic text on benchmarking

Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available.

Topics include:

• Stimulating business improvement with benchmarking

• Linking Six Sigma to strategic planning and benchmarking

• Understanding the essence of process benchmarking

• Making statistical comparisons in benchmarking

• Applying benchmarking results for maximum utility

• Reviewing lessons learned from old case studies

• Conducting a strategic benchmarking study

• Performing an operational benchmarking study

• Mainstreaming benchmarking into strategic planning

• Creating a sustainable benchmarking capability

• Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources

這是一本關於基準評估的經典文本的新版本更新。《戰略基準評估再載》結合了基準評估這一革命性的業務績效方法和六西格瑪的統計概念，形成了一個強大的平台，用於改善任何公司的整體表現。這個新版本回顧了基準評估在過去二十五年的發展，並增加了新的附錄、案例研究和主題，使其成為目前最全面和詳盡的基準評估主題的資料。

主題包括：
- 通過基準評估促進業務改善
- 將六西格瑪與戰略規劃和基準評估相結合
- 理解流程基準評估的本質
- 在基準評估中進行統計比較
- 應用基準評估結果以獲得最大效益
- 從舊案例研究中總結經驗教訓
- 進行戰略基準評估研究
- 進行運營基準評估研究
- 將基準評估納入戰略規劃的主流
- 建立可持續的基準評估能力
- 附錄包括基準評估行為準則、操作程序和網絡資源

這本書提供了對基準評估的最全面和詳盡的介紹，並將六西格瑪的統計概念融入其中，使其更具實用性和效益。