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updated for today's businesses-a proven model FOR assessment and ongoing improvement
Using the Project Management Maturity Model, Second Edition is the updated edition of Harold Kerzner's renowned book covering his Project Management Maturity Model (PMMM). In this hands-on book, Kerzner offers a unique, industry-validated tool for helping companies of all sizes assess and improve their progress in integrating project management into every part of their organizations.
Conveniently organized into two sections, this Second Edition begins with an examination of strategic planning principles and the ways they relate to project management. In the second section, PMMM is introduced with in-depth coverage of the five different levels of development for achieving maturity. Easily adaptable benchmarking instruments for measuring an organization's progress along the maturity curve make this a practical guide for any type of company.
Complete with an associated Web site packed with both teaching and learning tools, Using the Project Management Maturity Model, Second Edition helps managers, engineers, project team members, business consultants, and others build a powerful foundation for company improvement and excellence.
Table of Contents:
Foreword to the First Edition.
1. The Need for Strategic Planning for Project Management.
Wall Street Benefits.
2. Impact of Economic Conditions on Project Management.
3. Principles of Strategic Planning.
General Strategic Planning.
What Is Strategic Planning for Project Management?
The General Environment.
Critical Success Factors for Strategic Planning.
Identifying Strategic Resources.
Why Does Strategic Planning for Project Management Sometimes Fail?
4. An Introduction to the Project Management Maturity Model (PMMM).
The Foundation for Excellence.
Overlap of Levels.
5. Level 1: Common Language.
Assessment Instrument for Level 1.
Explanation of Points for Level 1.
6. Level 2: Common Processes.
Life Cycles for Level 2.
Assessment Instrument for Level 2.
Explanation of Points for Level 2.
7. Level 3: Singular Methodology.
Informal Project Management.
Training and Education.
Assessment Instrument for Level 3.
Explanation of Points for Level 3.
8. Level 4: Benchmarking.
The Project Office/Center of Excellence.
Assessment Instrument for Level 4.
Explanation of Points for Level 4.
9. Level 5: Continuous Improvement.
Continuous Improvement Areas.
The Never-Ending Cycle.
Examples of Continuous Improvement.
Developing Effective Procedural Documentation.
Project Management Methodologies.
Managing Multiple Projects.
End-of-Phase Review Meetings.
Strategic Selection of Projects.
Portfolio Selection of Projects.
Horizontal or Project Accounting.
Assessment Instrument for Level 5.
Explanation of Points for Level 5.
10. Sustainable Competitive Advantage.
The Need for Continuous Improvement.
Project Management Competitiveness.
Products versus Solutions.
Enterprise Project Management.
Engagement Project Management.
11. Special Problems with Strategic Planning for Project Management.
The Many Faces of Success.
The Many Faces of Failure.
Training and Education.
Cultural Change Management.
The Impact of Risk Control Measures.
Dependencies between Risks.
Selecting the Appropriate Response Mechanism.
12. The Project Office.
The Project Office: 1950–1990.
The Project Office: 1990–2000.
The Project Office: 2000–Present.
Types of Project Offices.
Project Management Information Systems.
Dissemination of Information.
Development of Standards and Templates.
Project Management Benchmarking.
Business Case Development.
Customized Training (Related to Project Management).
Risks of Using a Project Office, Reporting and Structure.
Reporting and Structure.
13. Six Sigma and the Project Management Office.
Traditional versus Nontraditional Six Sigma.
Understanding Six Sigma.
Six Sigma Myths.
Use of Assessments.
Typical PMO Six Sigma Projects.
14. How to Conduct a Project Management Maturity Assessment.
Find Ways to Bypass the Corporate Immune System.
Explain Why You Are Doing This.
Pick the Model That Is Best for Your Organization.
Maturity Models: How Do They Compare?
Create the Right Fit.
Choose an Appropriate Delivery Method.
Decide Who Should Participate.
Turn the Results into an Action Plan.
Develop a Remedial Training Curriculum.
Keep Top Management Informed.
Benchmark Your Results to Others.
Do It Again.
15. Understanding Best Practices.
What to Do with a Best Practice.
Levels of Best Practices.
The Best Practices Library.
Case 1: Packer Telecom.
Case 2: Luxor Technologies.
Case 3: Altex Corporation.
Case 4: Acme Corporation.
Case 5: Quantum Telecom.
Case 6: Lakes Automotive.
Case 7: Ferris HealthCare, Inc.
Case 8: Clark Faucet Company.
Case 9: Hyten Corporation.
Case 10: Como Tool and Die (A).
Case 11: Como Tool and Die (B).
Case 12: Macon Inc.
Case 13: The Trophy Project.
Case 14: The Blue Spider Project.
Case 15: Corwin Corporation.
Case 16: MIS Project Management at First National Bank.