Unlocking Knowledge Assets

Knowledge Management Solutions from Microsoft

The intangible asset that resides in the mind of the employeeshared knowledge about work processes, roles, corporate culture, products, and servicesis the lifeblood of any knowledge-based enterprise. Find out how to help workers capture and share this intellectual capital in UNLOCKING KNOWLEDGE ASSETS. Youll read about how your company can use the state-of-the-art technologies and services in Microsoft® solutions for knowledge management to preserve and share intellectual assets from databases, Web sites, employees, and partners to save money and remain innovative, competitive, and agile during times of rapid change. In this practical, insightful book, youll learn about:

THE STRATEGY: How knowledge management can help you, placing a value on your knowledge assets, and working knowledge management into your corporate culture
THE ROADMAP: A knowledge management implementation framework, creating and sustaining practicing knowledge management communities, building a knowledge management taxonomy, and capturing your knowledge assets
THE TECHNOLOGY: Tools and services for building a knowledge management foundation, metrics and the knowledge repository, knowledge searching and services, and the future of knowledge management

The book includes a Foreword by Thomas H. Davenport, Director of the Accenture Institute for Strategic Change and Professor of Information Management at Boston University

微軟的知識管理解決方案

在知識為基礎的企業中，員工心中的無形資產，包括工作流程、角色、企業文化、產品和服務的共享知識，是企業的命脈。了解如何幫助員工捕捉和分享這些智力資本，請參閱《解鎖知識資產》。您將了解到如何使用微軟®知識管理解決方案中的最先進技術和服務，從數據庫、網站、員工和合作夥伴中保存和分享智力資產，以節省成本，在快速變化的時代保持創新、競爭力和敏捷性。在這本實用而深入的書中，您將學到以下內容：

策略：知識管理如何幫助您，如何對知識資產進行價值評估，如何將知識管理融入企業文化中。

路線圖：知識管理實施框架，建立和維護實踐知識管理社群，建立知識管理分類法，捕捉您的知識資產。

技術：建立知識管理基礎的工具和服務，指標和知識庫，知識搜索和服務，以及知識管理的未來。

本書還包括由波士頓大學資訊管理教授、安可特戰略變革研究所所長Thomas H. Davenport所寫的前言。