MCDST 70-271 Exam Cram 2 : Supporting Users & Troubleshooting a Windows XP Operating System (Paperback)
暫譯: MCDST 70-271 考試備考：支援使用者與故障排除 Windows XP 作業系統 (平裝本)
Dan Balter, Philip Wiest, Ed Tittel
- 出版商: QUE
- 出版日期: 2004-07-25
- 售價: $1,600
- 貴賓價: 9.5 折 $1,520
- 語言: 英文
- 頁數: 504
- 裝訂: Paperback
- ISBN: 0789731495
- ISBN-13: 9780789731494
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相關主題
商品描述
The new Microsoft Certified Desktop Support Technician (MCDST) credential proves that you have the skills to successfully support end users and successfully troubleshoot desktop environments running on Windows XP. MCDST candidates must pass two core exams (70-271 and 70-272). The 70-271 exam, when combined with the 70-272 (the application exam for desktop support technicians), validates that a candidate can successfully answer (or escalate) all calls from end users. Co-written by best-selling author Dan Balter, the MCDST 70-271 Exam Cram 2 gives readers the essential information they need to know to pass this exam, focusing on exactly what they need to know. This book can be used as a sole study guide for those experienced with Windows XP or it is the perfect supplement guide for more comprehensive training materials, instructor-led classes, and/or computer-based training.
商品描述(中文翻譯)
新的微軟認證桌面支援技術人員 (MCDST) 證書證明您具備成功支援終端使用者及有效排除運行於 Windows XP 的桌面環境問題的技能。MCDST 候選人必須通過兩個核心考試 (70-271 和 70-272)。70-271 考試結合 70-272（桌面支援技術人員的應用考試），驗證候選人能夠成功回答（或升級）所有來自終端使用者的來電。本書由暢銷書作者 Dan Balter 共同撰寫，MCDST 70-271 考試精華 2 提供讀者通過此考試所需的基本資訊，專注於他們需要了解的內容。這本書可以作為對於熟悉 Windows XP 的人員的唯一學習指南，或作為更全面的訓練材料、講師主導的課程和/或電腦基礎訓練的完美補充指南。
