Inclusive Development of Society: Proceedings of the 6th International Conference on Management and Technology in Knowledge, Service, Tourism & Hospit
暫譯: 社會包容性發展：第六屆國際管理與技術會議論文集（知識、服務、旅遊與款待）

《社會包容性發展》包含了最初於2018年10月6日至7日及12月15日至16日在印尼巴厘島庫塔舉行的2018年國際管理與知識、服務、旅遊及款待技術大會（SERVE 2018）上發表的論文。這些貢獻涉及多個跨學科研究主題，特別是在社會科學、經濟學和藝術領域。論文特別聚焦於語言、文化研究、經濟學、行為研究、政治科學、媒體與傳播、心理學及人類發展等主題。這裡包含的理論研究應為在知識經濟時代探索旅遊、款待及服務產業發展的新工具提供堅實的基礎，而實證論文將增進我們對資訊技術在組織和機構實踐中影響的理解。這些會議紀錄應該會引起社會科學更廣泛領域的學者和專業人士的興趣，包括教育、心理學、旅遊和知識管理等學科。

Ford Lumban Gaol received his B.Sc. in Mathematics, Master of Computer Science and the Doctoral degree in Computer Science from the University of Indonesia, Indonesia, in 1997, 2001 and 2009 respectively. He is currently Associate Professor of Informatics Engineering and Information System at Bina Nusantara University. He is the Chair of the PhD Program and Research Interest Group Leader in Advance System in Computational Intelligence & Knowledge Engineering (IntelSys) at Bina Nusantara University. Dr. Ford was the Vice Chair of IEEE Indonesia section for International and Professional Activities. He is the Chair of SERSC: Science & Engineering Research and Support society Indonesia Section and IIAI Japan Steering Committee Co-Chair. Dr. Ford is involved with projects related to Technology Alignment with a number of multinational companies like Astra, United Tractors, Telkom and Sony Erickson. He was also the recipient of the IEEE Visiting Professor scholarship to Hong Kong University in 2011. More than 110 of his papers are indexed in SCOPUS and he has published with numerous respected international publishing houses.

Natalia Filimonova is professor of Economics and the head of Management and Marketing Department at Vladimir State University (Russia). She is an Advisory Board member of the Accounts Chamber of Vladimir Region and a Dissertation Council member of the Financial University under the Government of the Russian Federation (Moscow). She is also a Federal expert of the scientific and technical sphere at the Scientific Research Institute of the Federal Research Centre for Projects Evaluation and Consulting Services (Moscow, Russia), where she is involved as a federal grant reviewer for the Russian Scientific Foundation and the Ministry of Education and Science of Russian Federation. She received her Ph.D. from Saint-Petersburg State University (Russia). Her current research projects focus on small and medium business development and their influence on regional economy, and project management. Prof. Filimonova serves on the editorial boards of several journals (Izvestiya Vysshikh Uchebnykh Zavedenii, Seriya Teknologiya Tekstil'noi Promyshlennosti, which is indexed by Scopus), acts as a reviewer for many scientific journals and presents her work at international conferences and other venues. She was awarded grants from the Russian Humanitarian Scientific Fund for her research (2010-2011, 2011-2012, 2015-2016). She has been a Fulbright scholar at City University of New York, USA (2017-2018). Prof. Filimonova is a member of Free Economic Society (Russia), the New Economic Association (Russia), and Academy of International Business (USA).

Irina Frolova is an associate professor of Economics and the acting head of the Accounting and Audit Department at Southern Federal University (Russia). She received her Ph.D. from Southern Federal University (Russia). Her current research projects focus on accounting and audit and accounting of foreign economic activity. Prof. Frolova serves on editorial boards of several scientific journals, acts as a reviewer for many scientific journals and presents her work at international conferences and other venues. Prof. Frolova is a member of European Accounting Association (Belgium) and Institute of Professional Accountants of Russia (Russia).

Ignatova Tatiana Vladimirovna graduated from Rostov State University, Department of Economics in 1987. She has 31 year of teaching experience in state higher institutions: 10 years at Rostov State University, and 21 year at the Academy of Public Administration. Her international cooperation experience includes also implementation of four EU Tacis and PCP Research and Consulting Projects in South Russia as manager and trainer, including the project Enhancement of Capabilities of Schools of Economics and Business in South Russia. She has been a member of Councils for defence of dissertations since 1996. Under her guidance 85 researchers got Candidate of Economic Science degree and 4 researchers - Doctor of Economic Science degree. Total number of publications: 510 publications, including 28 monographs and 12 textbooks.

Ford Lumban Gaol 於1997年、2001年和2009年分別在印尼大學獲得數學學士學位、計算機科學碩士學位及計算機科學博士學位。他目前是比納努桑大學的資訊工程與資訊系統副教授。他是比納努桑大學博士學位課程的主席及計算智慧與知識工程（IntelSys）先進系統研究興趣小組的負責人。Ford博士曾擔任IEEE印尼分會國際與專業活動的副主席。他是SERSC：印尼科學與工程研究支持協會的主席，以及IIAI日本指導委員會的共同主席。Ford博士參與與多家跨國公司（如Astra、United Tractors、Telkom和Sony Erickson）相關的技術對齊項目。他於2011年獲得IEEE訪問教授獎學金，前往香港大學進行研究。他的論文在SCOPUS中被索引超過110篇，並與多家受人尊敬的國際出版社發表過作品。

Natalia Filimonova 是俄羅斯弗拉基米爾國立大學的經濟學教授及管理與行銷系主任。她是弗拉基米爾地區會計廳的顧問委員會成員，以及俄羅斯聯邦政府金融大學的論文委員會成員。她還是俄羅斯聯邦研究中心科學技術領域的聯邦專家，參與俄羅斯科學基金會及俄羅斯聯邦教育與科學部的聯邦資助審查工作。她在聖彼得堡國立大學獲得博士學位。她目前的研究項目專注於中小企業發展及其對區域經濟的影響，以及項目管理。Filimonova教授擔任多本期刊的編輯委員會成員（如《Izvestiya Vysshikh Uchebnykh Zavedenii》和《Seriya Teknologiya Tekstil'noi Promyshlennosti》，該期刊已被SCOPUS索引），並為許多科學期刊擔任審稿人，並在國際會議及其他場合展示她的研究成果。她曾獲得俄羅斯人文科學基金的研究資助（2010-2011、2011-2012、2015-2016）。她於2017-2018年期間是美國紐約市立大學的富布賴特學者。Filimonova教授是俄羅斯自由經濟學會、新經濟協會及美國國際商業學院的成員。

Irina Frolova 是俄羅斯南方聯邦大學的經濟學副教授及會計與審計系的代理主任。她在南方聯邦大學獲得博士學位。她目前的研究項目專注於會計與審計及外經濟活動的會計。Frolova教授擔任多本科學期刊的編輯委員會成員，並為許多科學期刊擔任審稿人，並在國際會議及其他場合展示她的研究成果。Frolova教授是歐洲會計協會（比利時）及俄羅斯專業會計師協會的成員。

Ignatova Tatiana Vladimirovna 於1987年畢業於羅斯托夫國立大學經濟系。她在國立高等院校擁有31年的教學經驗：在羅斯托夫國立大學任教10年，在公共管理學院任教21年。她的國際合作經驗還包括作為經理和培訓師在南俄實施四個歐盟Tacis和PCP研究與諮詢項目，包括提升南俄經濟與商業學校能力的項目。自1996年以來，她一直是論文答辯委員會的成員。在她的指導下，有85名研究人員獲得經濟科學候選人學位，4名研究人員獲得經濟科學博士學位。她的總出版數量為510篇，包括28本專著和12本教科書。