The Six SIGMA Handbook, Sixth Edition: A Complete Guide for Green Belts, Black Belts, and Managers at All Levels

The most important reference to Six Sigma―fully updated for the latest advances

This thoroughly revised, industry-standard guide delivers all the information you need to apply Six Sigma techniques and dramatically improve processes, profitability, sustainability, and long-term growth. Written by two of the foremost authorities in Six Sigma, the book shows you, step by step, how to build the best teams and foster effective leadership while maximizing customer satisfaction and boosting profits. This new edition features a number of important updates, including AI, big data and machine learning, healthcare statistics, and modern supply chain challenges. This hands-on resource also lays out cutting-edge applications for social media data, decision trees, remote technology, and web scrapers.

Coverage includes:

• Six Sigma implementation and management
• Recognizing and capitalizing on opportunity
• Data-driven management
• Selecting and supporting Six Sigma projects
• Six Sigma tools and techniques
• The define phase
• The measure phase
• Measurement systems evaluation
• The analyze phase
• The improve/design phase
• The control/verify phase

《Six Sigma 最重要的參考資料 — 完全更新至最新進展》

這本經過全面修訂的行業標準指南提供了您應用 Six Sigma 技術並顯著改善流程、盈利能力、可持續性和長期增長所需的所有資訊。本書由兩位 Six Sigma 領域的權威撰寫，逐步向您展示如何建立最佳團隊、培養有效領導力，同時最大限度地提升客戶滿意度和利潤。這個新版本包含了一些重要的更新，包括人工智慧、大數據和機器學習、醫療統計和現代供應鏈挑戰。這本實用資源還介紹了社交媒體數據、決策樹、遠程技術和網絡爬蟲的尖端應用。

內容包括：
- Six Sigma 的實施和管理
- 辨識和利用機會
- 數據驅動的管理
- 選擇和支持 Six Sigma 專案
- Six Sigma 工具和技術
- 定義階段
- 測量階段
- 測量系統評估
- 分析階段
- 改進/設計階段
- 控制/驗證階段