How to Use Customer Data: Navigating Gdpr, Dpdi and a Future with Marketing AI
暫譯: 如何使用客戶數據:導航GDPR、DPDI及未來的行銷AI

Scheuing, Sachiko

  • 出版商: Kogan Page
  • 出版日期: 2024-06-25
  • 售價: $1,990
  • 貴賓價: 9.5$1,891
  • 語言: 英文
  • 頁數: 296
  • 裝訂: Quality Paper - also called trade paper
  • ISBN: 1398615153
  • ISBN-13: 9781398615151
  • 相關分類: 行銷/網路行銷 Marketing
  • 海外代購書籍(需單獨結帳)

相關主題

商品描述

Data-driven marketing is a huge aspect of any modern-day marketing plan, but balancing customers' privacy concerns with the latest innovations can be a complex challenge.

When done right, data-driven marketing can build customer trust for sustainable long-term value. This is precisely where How to Use Customer Data comes in, by breaking down everything you need to know about this fast-moving field into one simple and easy to read guide.

Designed specifically for marketing professionals, this guide explains the principles of data protection, explores the legal requirements of the GDPR and UK DPDI Bill/Act and provides clarity on exactly what you need to know and do to be compliant whilst also looking at how using data well can improve the customer journey through personalization. Tackling all the hot issues of the moment, this book looks at how digitally mature marketers can work in compliance, how to use clean rooms and pseudonymization to promote trust and the impact AI could have, making it a must-read for all marketing professionals.

商品描述(中文翻譯)

資料驅動的行銷是任何現代行銷計畫中一個重要的面向,但在最新創新與顧客隱私關注之間取得平衡可能是一個複雜的挑戰。當資料驅動的行銷做得好時,可以建立顧客信任,實現可持續的長期價值。這正是《如何使用顧客資料》這本書的用武之地,它將您需要了解的這個快速發展領域的所有內容簡化為一本簡單易讀的指南。

這本指南專為行銷專業人士設計,解釋了資料保護的原則,探討了GDPR(一般資料保護條例)和英國DPDI法案的法律要求,並清楚說明了您需要了解和遵循的合規事項,同時也探討了如何有效利用資料來通過個性化改善顧客旅程。這本書針對當前所有熱門議題,探討了數位成熟的行銷人員如何在合規的情況下工作,如何使用清潔室和假名化來促進信任,以及人工智慧可能帶來的影響,成為所有行銷專業人士必讀的書籍。

作者簡介

Sachiko Scheuing is an award-winning privacy professional based in Frankfurt, Germany. She serves on the Europe Middle East and Africa senior leadership team of Acxiom, part of Interpublic Group (IPG), as European Privacy Officer. She also currently serves as the Co-Chairwoman of the Federation of European Data and Marketing (FEDMA). In 2020, she was awarded the DataIQ Professor Derek Holder Lifetime Achievement Award for her contribution to the data protection and advertising industries. In 2024, she was named by Women in Data(R) as one of the 20 most influential women in data and tech.

作者簡介(中文翻譯)

佐知子·舍雲 是一位獲獎的隱私專家,常駐於德國法蘭克福。她擔任 Acxiom(隸屬於國際公共集團(IPG))歐洲、中東和非洲高層領導團隊的成員,並擔任歐洲隱私官。她目前還擔任歐洲數據與行銷聯盟(FEDMA)的聯合主席。2020年,她因對數據保護和廣告行業的貢獻而獲得 DataIQ 德瑞克·霍爾德教授終身成就獎。2024年,她被 Women in Data(R) 評選為數據和科技領域最具影響力的20位女性之一。