Implementing the Project Management Balanced Scorecard (Hardcover)

Jessica Keyes

  • 出版商: CRC
  • 出版日期: 2010-07-20
  • 售價: $2,700
  • 貴賓價: 9.5$2,565
  • 語言: 英文
  • 頁數: 447
  • 裝訂: Hardcover
  • ISBN: 1439827184
  • ISBN-13: 9781439827185
  • 相關分類: 專案管理 PM
  • 立即出貨 (庫存 < 3)

商品描述

Business managers have long known the power of the Balanced Scorecard in executing corporate strategy. Implementing the Project Management Balanced Scorecard shows project managers how they too can use this framework to meet strategic objectives. It supplies valuable insight into the project management process as a whole and contains detailed explanations on how to effectively implement the balanced scorecard to measure and manage performance and projects.

The book details a tactical approach for implementing the scorecard approach at the project level and investigates numerous sample scorecards, metrics, and techniques. It examines recent research on critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. It also explains how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning and innovation, and financial.

Filled with examples and case histories, the book directly relates the scorecard concept to the major project management steps of determining scope, scheduling, estimation, risk management, procurement, and project termination. Complete with a plethora of resources in its appendices and on the accompanying CD, the text includes detailed instructions for developing a measurement program, a full metrics guide, a sample project plan, and a set of project management fill-in forms.

商品描述(中文翻譯)

企業經理長期以來都知道平衡計分卡在執行企業策略方面的力量。《實施專案管理平衡計分卡》向專案經理展示了他們如何使用這個框架來實現戰略目標。該書對整個專案管理過程提供了有價值的洞察,並詳細解釋了如何有效實施平衡計分卡來衡量和管理績效和專案。

該書詳細介紹了在專案層面實施計分卡方法的戰術性方法,並研究了許多樣本計分卡、指標和技術。它探討了關於績效衡量和管理、持續流程改進、基準設定、指標選擇和人員管理等關鍵問題的最新研究。它還解釋了如何將這些問題與平衡計分卡的四個觀點(客戶、業務流程、學習和創新、財務)整合在一起。

該書充滿了例子和案例,直接將計分卡概念與確定範圍、排程、估算、風險管理、採購和專案終止等主要專案管理步驟相關聯。附錄和隨附的光碟中提供了大量資源,包括開發測量計劃的詳細說明、完整的指標指南、樣本專案計劃和一套專案管理填寫表格的指導。