Designing Interactive Systems: A Comprehensive Guide to HCI, UX and Interaction Design, 3/e (Paperback)

David Benyon




Designing Interactive Systems is the most authoritative textbook in the areas of human–computer interaction (HCI), usability, consumer experience and interaction design. David Benyon has updated the book based on extensive user feedback to provide a challenging and exciting teaching resource for courses in this area. 

The book includes numerous case studies and illustrations taken from the author’s extensive experience of designing innovative products and systems. Each chapter includes thought-provoking challenges and reflective interjections pointing readers to related areas of study. 



Part I: Essentials of designing interactive systems

Ch1: Designing interactive systems: A fusion of skills
Ch2: PACT: A framework for designing interactive systems 
Ch3: The process of human-centred interactive systems design
Ch4: Usability
Ch5: Experience design
Ch6: The Home Information Centre (HIC): A case study in designing interactive systems

Part II: Techniques for designing interactive systems
Ch7: Understanding
Ch8: Envisionment
Ch9: Design
Ch10: Evaluation
Ch11: Task analysis
Ch12: Visual user interface design
Ch13: Multimodal user interface design

Part III: Contexts for designing interactive systems
Ch14: Designing websites
Ch15: Social media
Ch16: Collaborative environments
Ch17: Agents and avatars
Ch18: Ubiquitous computing
Ch19: Mobile computing
Ch20: Wearable computing

Part IV: Foundations of designing interactive systems
Ch21: Memory and attention
Ch22: Affect
Ch23: Cognition and action
Ch24: Social interaction
Ch25: Perception and navigation