Oracle Case Management Solutions (Hardcover)

Léon Smiers, Manas Deb, Joop Koster, Prasen Palvankar

  • 出版商: Auerbach Publication
  • 出版日期: 2015-10-22
  • 售價: $2,100
  • 貴賓價: 9.5$1,995
  • 語言: 英文
  • 頁數: 460
  • 裝訂: Hardcover
  • ISBN: 1482223821
  • ISBN-13: 9781482223828
  • 相關分類: Oracle
  • 立即出貨 (庫存 < 3)

商品描述

Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with. High-risk, yet high-value, loan origination or credit approvals, police investigations, and healthcare patient treatment are just a few examples of areas where a level of uncertainty makes outcome and execution of work flow non-deterministic.

Case management is a way to govern and control these unstructured processes and non-deterministic outcomes. Oracle recently completed its BPM technology stack with broad case management functionality and is now able to deliver case management capabilities in a variety of flavors that combine packaged applications and middleware technology.

Oracle Case Management Solutions is the first book to translate case management from a business problem perspective into appropriate Oracle product usage. Covering the key Oracle technologies that support case management solution components, it explains how to conceptualize and implement quality case management solutions with these products.

The team of authors consists of leading industry consultants engaged in providing case management solutions as well as veteran software product management professionals dealing with tools for building case management applications. The authors share insights gained through their extensive case management experience in terms of its use in solving real-world business problems and in applying technologies to create efficient fit-for-purpose computer applications that embody modern computing trends.

Detailing a proven solution architecture and reliable roadmap for case management implementation and adoption, the book includes tutorials with step-by-step instructions on building case management solutions using Oracle Siebel and Oracle BPM suites.

商品描述(中文翻譯)

組織越來越需要處理傳統業務流程管理(BPM)套件無法應對的非結構化流程。高風險但高價值的貸款申請或信用審批、警方調查和醫療患者治療只是一些例子,這些領域的不確定性使得工作流程的結果和執行變得非確定性。

案例管理是一種管理和控制這些非結構化流程和非確定性結果的方法。Oracle最近通過廣泛的案例管理功能完成了其BPM技術堆棧,現在能夠以多種形式提供案例管理能力,結合打包應用程序和中間件技術。

《Oracle案例管理解決方案》是第一本將案例管理從業務問題的角度轉化為適當的Oracle產品使用的書籍。該書介紹了支持案例管理解決方案組件的關鍵Oracle技術,並解釋了如何使用這些產品概念化和實施高質量的案例管理解決方案。

作者團隊由領先的行業顧問和經驗豐富的軟件產品管理專業人士組成,他們提供案例管理解決方案以及構建案例管理應用程序的工具。作者們通過他們在實際業務問題解決和應用技術創建高效適用的計算機應用程序方面的廣泛案例管理經驗分享了他們的見解。

該書詳細介紹了案例管理實施和採用的成熟解決方案架構和可靠路線圖,並包含使用Oracle Siebel和Oracle BPM套件進行案例管理解決方案構建的逐步教程。