Integrated IT Performance Management Hardcover
暫譯: 整合式資訊科技績效管理 (精裝版)
Kenneth Bainey
- 出版商: Auerbach Publication
- 出版日期: 2016-01-28
- 售價: $5,530
- 貴賓價: 9.5 折 $5,254
- 語言: 英文
- 頁數: 428
- 裝訂: Hardcover
- ISBN: 1482242532
- ISBN-13: 9781482242539
海外代購書籍(需單獨結帳)
商品描述
This book provides an Integrated IT Performance Management Framework (IPMF-IT)™ that integrates strategic, IT operational, and performance management components based on a results-driven performance measurement and accountability framework. Using a model-centric approach, it demonstrates the applicability of this framework within the context of the entire IT services delivery life cycle. It shows how to align outcomes measures with outputs measures, focusing on the effectiveness and efficiencies of output measures to management, measurement, and delivery of IT services.
商品描述(中文翻譯)
本書提供了一個整合的 IT 績效管理框架 (IPMF-IT)™,該框架基於以結果為導向的績效衡量和問責框架,整合了戰略、IT 操作和績效管理組件。透過模型中心的方法,本書展示了該框架在整個 IT 服務交付生命週期中的適用性。它說明了如何將結果衡量與輸出衡量對齊,並專注於輸出衡量在 IT 服務的管理、衡量和交付中的有效性和效率。