Integrated IT Performance Management Hardcover

Kenneth Bainey

  • 出版商: Auerbach Publication
  • 出版日期: 2016-01-28
  • 售價: $4,800
  • 貴賓價: 9.5$4,560
  • 語言: 英文
  • 頁數: 428
  • 裝訂: Hardcover
  • ISBN: 1482242532
  • ISBN-13: 9781482242539
  • 下單後立即進貨 (約2~4週)


This book provides an Integrated IT Performance Management Framework (IPMF-IT)™ that integrates strategic, IT operational, and performance management components based on a results-driven performance measurement and accountability framework. Using a model-centric approach, it demonstrates the applicability of this framework within the context of the entire IT services delivery life cycle. It shows how to align outcomes measures with outputs measures, focusing on the effectiveness and efficiencies of output measures to management, measurement, and delivery of IT services.