Business Telecom Systems: A Guide to Choosing the Best Technologies and Services
暫譯: 商業電信系統：選擇最佳技術與服務的指南
Kerstin Day Peterson
- 出版商: CMP Books
- 出版日期: 2000-01-08
- 定價: $880
- 售價: 4.5 折 $399
- 語言: 英文
- 頁數: 442
- 裝訂: Paperback
- ISBN: 1578200415
- ISBN-13: 9781578200412
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相關分類:
通訊系統 Communication-systems
立即出貨(限量) (庫存=1)
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商品描述
For anyone involved in buying and managing telephone systems, this book brings clarity to the confusing array of products and services (like voice mail, interactive voice response, fax-on-demand, T-1, xDSL, etc). The author explains how each technology works, and what its practical applications are, so readers can choose the best systems and services for their needs. The book includes lists of products and vendors, plus sample RFPs that are easily customized for a particular telecom system or cabling purchase.
Topics Include:
- Telecom Technologies Explained
- How to Buy Key Systems, PBXs and Communications Servers
- Digital Transport Technologies and How They Work
- All About Computer Telephony Integration and Voice Over IP
- Local Access, The Telecom Act of 1996 and Competitive Local Carriers Made Simple
- Adjunct Technologies - FAX, IVR, Call Accounting and Voicemail
- Call Centers and Automatic Call Distribution (ACD)
- Ready to use RFP (Request for Proposal) Included
- Hundreds of Vendors and Government References
商品描述(中文翻譯)
對於任何參與購買和管理電話系統的人來說，本書為各種產品和服務（如語音信箱、互動語音回應、隨需傳真、T-1、xDSL等）帶來了清晰的解釋。作者解釋了每種技術的運作方式及其實際應用，讓讀者能夠選擇最適合其需求的系統和服務。本書還包括產品和供應商的清單，以及可輕鬆自訂的特定電信系統或布線採購的範本RFP（提案請求）。
主題包括：
- 電信技術解釋
- 如何購買關鍵系統、PBX和通訊伺服器
- 數位傳輸技術及其運作方式
- 電腦電話整合和語音傳輸協定（Voice Over IP）全解
- 本地接入、1996年電信法及簡化的競爭本地運營商
- 附加技術 - 傳真、IVR、通話記錄和語音信箱
- 呼叫中心和自動呼叫分配（ACD）
- 包含可立即使用的RFP（提案請求）
- 數百家供應商和政府參考資料
