商品描述
As organizations strive to balance innovation with accountability, this second volume in a trilogy on fuzzy systems and digital ethics examines how ethical and sustainable practices can be operationalized at the institutional level. Through the lens of design science and fuzzy logic, it demonstrates how organizations can build resilient, data-driven infrastructures that support responsible decision-making. Theoretical models and empirical insights highlight the role of fuzzy logic in enhancing the adaptability and integrity of enterprise systems. Volume II extends the ethical framework of the honorable merchant to the organizational level. It examines how institutions can uphold ethical standards in competitive environments, with case studies from business informatics, computer science, and engineering. Topics include performance management, customer classification, employee satisfaction, marketing analytics, and service level optimization. The volume concludes with a responsible actions framework, reinforcing the integration of ethics into complex organizational processes. This textbook trilogy is primarily intended for students of computer science, business information systems, and innovation management who aspire to make a meaningful impact. It will also appeal to managers who value balanced perspectives and data-driven analysis.
商品描述(中文翻譯)
隨著組織努力在創新與問責之間取得平衡，本三部曲中有關模糊系統與數位倫理的第二卷探討了如何在機構層面上實現倫理與可持續的實踐。透過設計科學和模糊邏輯的視角，該書展示了組織如何建立韌性強、以數據為驅動的基礎設施，以支持負責任的決策。理論模型和實證見解突顯了模糊邏輯在增強企業系統適應性和完整性方面的作用。
第二卷將尊貴商人的倫理框架擴展到組織層面。它探討了機構如何在競爭環境中維護倫理標準，並提供了來自商業資訊學、計算機科學和工程的案例研究。主題包括績效管理、客戶分類、員工滿意度、市場分析和服務水平優化。該卷以負責任行動框架作結，強調倫理在複雜組織過程中的整合。
這本教科書三部曲主要針對計算機科學、商業資訊系統和創新管理的學生，旨在讓他們能夠產生有意義的影響。它也將吸引重視平衡觀點和數據驅動分析的管理者。
作者簡介
Edy Portmann is Professor of Soft and Cognitive Computing at the Department of Informatics, the Human-IST Institute, and the Mobiliar Center for Resilience at the University of Fribourg, Switzerland. He also serves as President of the FMsquare Foundation. His research interests include cognitive computing, computational ethics, computing with words, perceptual computing, and soft computing. Gwendolin Wilke is a Lecturer in Data Analytics and Mathematics at the University of Applied Sciences and Arts Northwestern Switzerland, and a member of the FMsquare Foundation, both based in Switzerland. Her research focuses on data analytics and human-data interaction. Luis Terán is a Lecturer and Senior Researcher at the Lucerne University of Applied Sciences and Arts, and a Senior Researcher and Privatdozent at the Human-IST Institute, University of Fribourg, both Switzerland. He is also President and Founder of the Society for Ethical, Inclusive, and Sustainable Computing. His research interests include data science, explainable artificial intelligence, recommender systems, human-centered computing, digital ethics, and fuzzy classification. Sara D'Onofrio is an IT specialist at the Canton of Zurich, a member of the FMsquare Foundation, and a volunteer for non-profit organizations, all based in Switzerland. Her research focuses on IT business alignment, human-machine interaction, artificial intelligence, IT security, and digital ethics.
作者簡介(中文翻譯)
Edy Portmann 是瑞士弗里堡大學資訊學系、Human-IST研究所及Mobiliar韌性中心的軟體與認知計算教授。他同時擔任FMsquare基金會的主席。他的研究興趣包括認知計算、計算倫理、以文字進行計算、感知計算及軟計算。 Gwendolin Wilke 是瑞士西北應用科技與藝術大學的數據分析與數學講師，也是FMsquare基金會的成員。她的研究專注於數據分析與人類數據互動。 Luis Terán 是瑞士盧塞恩應用科技與藝術大學的講師及高級研究員，同時也是瑞士弗里堡大學Human-IST研究所的高級研究員及Privatdozent。他也是倫理、包容及可持續計算協會的主席及創始人。他的研究興趣包括數據科學、可解釋的人工智慧、推薦系統、人本計算、數位倫理及模糊分類。 Sara D'Onofrio 是瑞士蘇黎世州的IT專家，FMsquare基金會的成員，以及非營利組織的志工。她的研究專注於IT業務對齊、人機互動、人工智慧、IT安全及數位倫理。
