Contextual Process Digitalization: Changing Perspectives - Design Thinking - Value-Led Design
暫譯: 情境過程數位化：改變觀點 - 設計思維 - 價值導向設計

Elstermann, Matthes, Fleischmann, Albert, Moser, Christoph

Contextual Process Digitalization: Changing Perspectives - Design Thinking - Value-Led Design
  • 出版商: Springer
  • 出版日期: 2026-01-07
  • 售價: $2,620
  • 貴賓價: 9.8 折 $2,568
  • 語言: 英文
  • 頁數: 343
  • 裝訂: Hardcover - also called cloth, retail trade, or trade
  • ISBN: 3032069009
  • ISBN-13: 9783032069009
  • 相關分類: 管理與領導 Management-leadership

    • 海外代購書籍(需單獨結帳)

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商品描述

This open access book presents an overview and step-by-step explanation of process management. It starts with the individual participants' perspectives on their work in a process and its structuring and harmonization, and then moves on to its specification in a model and how it is embedded in the organizational and IT environment of the company. Lastly, the book examines the joint processing of instances in the resulting socio-technical systems. A corresponding illustration, which expands with the overview, enables readers to gain a comprehensive understanding of business process management.

The book presents various facets of business process management from the perspective of the participants, and introduces a selection of models that have proved useful in practice. The design of such models supports the transition from a more-or-less unstructured or unsatisfactory way of working to a structured process that corresponds to the ideas of the company and its customers. For this second edition, several new sections dealing with the integration of IoT processes, artificial intelligence, and social behavior patterns in process mining, a whole chapter on implementation and operation, and three new case studies were added.

The book is intended for professionals in industry as well as students in the field of business information systems who are looking for guidelines on how to discover, create and implement real-world processes.

商品描述(中文翻譯)

這本開放存取的書籍提供了流程管理的概述和逐步解釋。它從個別參與者對其在流程中的工作及其結構化和協調的觀點開始，然後轉向在模型中的規範以及它如何嵌入公司的組織和IT環境。最後，該書探討了在所產生的社會技術系統中共同處理實例的情況。相應的插圖隨著概述的擴展，使讀者能夠全面理解業務流程管理。

本書從參與者的角度呈現業務流程管理的各個面向，並介紹了一些在實踐中被證明有用的模型。這些模型的設計支持從一種或多或少無結構或不滿意的工作方式過渡到一個結構化的流程，該流程符合公司的理念及其客戶的需求。對於這第二版，新增了幾個新章節，涉及物聯網（IoT）流程的整合、人工智慧以及流程挖掘中的社會行為模式，還增加了一整章有關實施和運營的內容，以及三個新的案例研究。

本書旨在為業界專業人士以及商業資訊系統領域的學生提供指導，幫助他們發現、創建和實施現實世界的流程。

作者簡介

Matthes Elstermann is Acting Professor of Software Engineering at the University of Münster and an industrial engineer who develops procedures, methods, and tools for the communication-oriented description and optimization of industrial processes.

Albert Fleischmann is the founder of the S-BPM technology and a project manager, academic teacher, and consultant with decades of experience, who thinks outside the box about fundamental IT concepts for effective business use.

Christoph Moser works as a project manager and plant manager and successfully applies general management and business process management methods to structure and improve production processes.

Stefan Oppl is Professor for Technology-Enhanced Learning at Danube-University Krems. Hi is a researcher and empiricist with integrative methodological expertise in knowledge and process management as well as distributed systems development, whose starting point is always the mental models of the stakeholders involved.

Werner Schmidt is Professor at the Technische Hochschule Ingolstadt's Business School. He is an application-oriented business information systems specialist with extensive methodological expertise in business process management, IT management, and economically oriented corporate development.

Christian Stary is Professor of Business Information Systems at the University of Linz, His research focuses on learning support for the reflection and design of complex processes based on cognitive, social, and technical characteristics.

作者簡介(中文翻譯)

Matthes Elstermann 是明斯特大學的軟體工程代理教授，並且是一位工業工程師，專注於開發針對工業流程的溝通導向描述與優化的程序、方法和工具。 Albert Fleischmann 是 S-BPM 技術的創始人，擔任專案經理、學術教師和顧問，擁有數十年的經驗，對於有效商業應用的基本 IT 概念有著獨到的見解。 Christoph Moser 擔任專案經理和工廠經理，成功地應用一般管理和業務流程管理的方法來結構化和改善生產流程。 Stefan Oppl 是克雷姆斯多瑙大學的技術增強學習教授。他是一位研究者和實證主義者，擁有整合性的方法論專業知識，專注於知識與流程管理以及分散式系統開發，其出發點始終是相關利益相關者的心理模型。 Werner Schmidt 是英戈爾施塔特應用科技大學商學院的教授。他是一位應用導向的商業資訊系統專家，擁有在業務流程管理、IT 管理和經濟導向企業發展方面的廣泛方法論專業知識。 Christian Stary 是林茲大學的商業資訊系統教授。他的研究專注於基於認知、社會和技術特徵的複雜流程的反思與設計的學習支持。

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